OTA Sales Manager

I- JOB SUMMARY
Generate business in assigned market segments to achieve the hotel target. It is also requested to implement sales strategies, set the goals and develop the action plans to achieve and improve the defined target.

II- JOB SPECIFIC TASKS
• Be knowledgeable of Hotel products and service as well as sales strategies.
• Plan sales promotion & set sales goals
• Maximize the occupancy and average daily rate of the hotel.
• Maximize the travel trade and OTA market shares and revenue
• Collaborate with the business counterpart to executive price strategy
• Web loading and manage the price offering on hotel website & OTA
• Monitor closedly to competitors’ price action and react to the change accordingly
• Develop and maintain the relationship with hotel account managers
• Analyze market trend and competitors to identify new market and business opportunities to increase sales.
• Be proactive to involve to contract and pricing negotiation with DOSM/CEO to provide the most effective offers to clients to maximize the revenue and financial need of the hotel.
• Collaborate with Marketing Team and E-commerce Sales to develop and implement creative local marketing channels, including social media channels.
• Maximize the room revenue and apply room selling strategies in conjunction with sales and reservation team.
• Be representative of the hotel in various events and exhibitions.
• Support operation in hotel service, relationship strategy to drive customer loyalty by delivering service excellence throughout each customer experience.
• Prepare sales forecast, budget and sales analysis
• Be a part of building a great team work within Sales team and other departments.
• Other related tasks as required.

III- COMPETENCIES
1- Personal Effectiveness
• Appearance: Exhibit self-confident, well-groomed and dressed in a business smart manner.
• Personality: Warm, welcoming, smiling and pleasant of approach
• Excellence in communication skills: verbally, listening and writing

2- Create Team Focus
• Build relationships
• Facilitate open communication
• Foster teamwork

3- Build Competitive Advantage
• Create strategic alignment
• Drive business results
• Foster customer focus
• Commit to excellent service quality

4- Create High Performance Culture
• Able to multi-task and to set clear priorities
• Take ownership
• Results oriented

5- Lead People Development
• Attract, develop and retain talent
• Inspire trust and motivate others
• Support organizational learning

IV- CANDIDATE PROFILE
Education and Experience
• University Degree/ Upgrade or Master in Sales & Marketing will be an advantage
• At least 2 year experience in similar position 5 star hotels or hotel in Old.
• Have excellent communication skills in both English & Vietnamese.
• Have good negation skills; be energetic, proactive, self-driven, and highly motivated in the driving of business to the hotel.
• Deep understanding about tourism’s market & hospitality sale’s strategy

- Attractive salary package and transparent pay- process
- Young, modern, large- scare working environment with fair opportunities
- Insurance and Paid-leaves as required by Labor Law

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