Head of Retail Banking Department, H.o

Due to expend and develop the business’s strategy, Indovina Bank has demand to seek potential candidates for Head of Retail Banking Department position with details as below:
* Place of Work: Head Office, 97A Nguyen Van Troi St., Ward 12, Phu Nhuan Dist., HCMC.
* Tasks:
Manage activities of Retail Banking Department (RBD) to achieve assigned business target regarding to IVB strategy.
1. Build business plan/ budget plan:
- Build and deploy business plan of RBD;
- Build and deploy product policies/ programs to stimulate business activities of retail banking;
- Build, deploy, support, manage, supervise the implementation of business plan at branches to reach target of IVB.
2. Manage, operate routine works at RBD:
- Product development:
+ Build annual plan for developing products of retail banking and monitor the implementation of periodically reviewing business deployment efficiency;
+ Build products applicable to customers’ need;
+ Build fee tariff, interest rate for products and services of retail banking within management scope;
+ Organize trainings about retail banking products and services for all branches;
+ Be responsible for the efficiency of products and services and proposing appropriate solutions if needed.
- Business stimulation and partnership development:
+ Build programs, policies to stimulate business activities of retail banking, build promotion, customer care policies for each group of customers for the nation-wide IVB;
+ Deploy co-operation program with partners for developing RB business;
- Support branches, deploy sales stimulation and skill training for sales of all branches:
+ Coordinate with business units to approach customers following product sales plan and sales promotion;
+ Organize and deploy skill training for sales staffs all over IVB.
- Business management:
+ Monitor sales volume, sales reports on a monthly/ quarterly/ yearly basis;
+ Manage & approved credit, guarantee & other related transactions according to decentralization/authorization of BOEs/ Division Director in compliance with provisions of IVB and the law;
+ Supervise the implementation of RB business plan in overall and by branches. Analyze business efficiency by products/ customer groups/ regions/ branches/ nation-wide. Propose solutions to increase business productivity;
+ Support and coordinate with branches to implement and deploy business plan by month/ quarter/ year;
+ Coordinate with other/ related departments to build KPIs for Retail Banking sales managers, sales staffs. Periodically measure KPIs by quarter/ year and report to Division Head/ BOEs.
- Supervise staff:
+ Assign KPIs for each staff of RBD;
+ Monitor and supervise job performances in comparison with budget and target. Periodically review job performances of all RBD staff;
+ Manage, allocate, propose for arrangement of staffs properly and efficiently regarding to their professional competence and job requirements;
+ Instruct staffs, build and deploy training and coaching plan for RBD staff

- Male/Female with Bachelor/ Master from university with major in banking, finance, commerce, economics or relevant major.
- Wide acknowledge of market and banking products, especially in credit
- Ability of developing products, business implementation and promotion
- Capability for research, analysis, orientation
- Good skills at:
+ Problem solving, decision – making & management
+ Communication; presentation; & negotiation
- Experience: At least 5 years in developing products, stimulating and managing sales and at least 2 years at equivalent position.
- English: Fluency, adapt well with IVB’s work of requirements.

* Candidate’s profile includes:
1. Cover letter in English stated position applied for
2. Candidate’s information with attached photo (as per the Bank’s form). Please click on the following link for getting the form:
https://www.indovinabank.com.vn/downloadfile/TTUV_en.doc
3. Copy of Bachelor degree; transcript of academic record, certificates of foreign language; Computer certificate; Other short-term certificates (If any)

* Contact Information:
Interested candidates, please send your CVs to:
Ms. Do Thi Thanh Hang
Deputy Head - Human Resources Management Department
Indovina Bank Ltd., Head Office

- The wage agreements in interview.
- Insurance and Paid-leaves as required by Labor Law.
- Able to work in an active and professional working environment.

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