Fresher-Junior Operations Optimization Specialist

Below is an overview of the duties and responsibilities associated with this position:

– Continuously optimize and innovate the operation procedures, cut time, costs, and increase customer satisfaction.

– Collaborate with business development, tech leaders, designers, marketing manager, operation manager to develop and optimize:

• Product Management: Concepts, functions, flow, features, inventory.

• User experience, user interface, usability, content, front-end, back-end.

• Business strategy, business model, CRM system.

– Monitor daily operation progress, set operation KPIs and take actions to improve operation quality. Set operation goals and objectives with directors.

– Have the chance to cooperate and have daily / weekly discussions with CEO, CTO, CFO, COO, Client Services Team Leader, Sales team leader to understand customer viewpoints, and make the plan for operation department.

To apply for the Operation Optimization Specialist, you should possess the following qualities: 

– Graduate from universities such as FTU, NEU, FPT, RMIT, DAV,…

– Solid interpersonal skills, especially in Problem Solving and Decision Making.

– Strong analytical skill.

– Self-motivated and open-minded.

– Ability to multi-task and work independently under tight deadlines.

– Detail oriented, strong organizational skills.

– Ability to interact effectively with a wide range of staff throughout the company.

– Position requires proficiency in Excel.

– Extensive travels may be required depending upon the position.

Salary: 

– Junior or Senior (1-4 years working experience): 600$-1000$/month

– Fresher (under 1 year working experience): 400$-600$/ month

– Intern: 5.000.000 VND / month Other benefits: As by Vietnam Law;