★★★ [Urgent] Executive, Loan Operations/ Credit Admin - Attractive Salary ★★★

The key purpose of the role is to provide services and support to Consumer Banking and Corporate & Commercial Banking business areas in Hanoi and Ho Chi Minh City in the credit admin related processes including but not limited to preparation/ review of all related credit documents, ongoing monitoring of client obligations throughout life of facility/ asset; on-going of credit facility and limits in systems; loan disbursement/ prepayment/ repayment and reporting in compliance with internal policies/procedures and local regulation requirements:

1. Daily tasks:
- Prepare and ensure that credit documentation and facilities are in order and in compliance with regulatory guidelines.
- Liaise with internal and/or external counsel for modification/negotiation to credit documents.
- Liaise with relevant authority and/or vendor for security registration.
- Ensure accurate and timely facility limit set-up and maintenance per SLA and maintain system database records for all loaded limit.
- Ensure accurate and timely loan disbursement.
- Ensure all SLAs are met.
- To perform other tasks as assigned by Operations Manager/ Operations Head.

2. Control and Monitoring:
- Control credit documents and securities under credit facilities.
- Monitor obligations under credit facilities.
- Monitor vendor’s performance and SLA.
- Manage operation risk including compliance risk under Lending area to minimize mistake, service lapse and compliance breaches.

3. Reporting:
- Provide information (when necessary) of facilities and collateral for audit confirmation.
- Prepare / input data to Credit Admin’s reports & SBV report.

4. Customer Service:
- Liaise with internal and/or external customer to meet customers’ needs.
- Ensure that customer complaints are dealt within a prompt time frame to ensure that the Bank is not exposed to potential losses.
- Provide friendly and responsive customer service to both internal and external customers using excellent customer service skills.
- Ensure service quality and processing within agreed standards.

- Bachelor's Degree in the relevant disciplines (Accounting/ Finance/ Business/ Economics/ Financial Engineering)
- At least 2 years of experience of relevant banking background in established bank/ financial institutions
- Required Competencies and skills:
• Sound knowledge of lending operations as well as lending products and services.
• Understanding of operational risk and controls, local legal and regulatory framework
• Experience with banking operations
• Good time management skills
• Data entry skills
• Attention to detail and accuracy
• Organisational and task coordination skills
• Strong teamwork capabilities
• Good interpersonal skill
• Good command of spoken and written English and Vietnamese
• Computer skills

- 13th-month salary & Year-end bonus
- Private Medical Insurance for Staff & Direct Dependents
- Comprehensive training

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