Zonal Technical Program Officer - Livelihood - North 2

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai –Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam –Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Vision’s mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

Under each zone (6-8 APs), there are 3 Technical Program Officers: Nutrition/Child Protection/Livelihood and 1 Program Effectiveness (PE) Officer. The Technical Program Officer directly reports to Zonal Manager and has dotted line to the Technical Program Manager.

Under each AP, there are 6-8 staff, including 1 AP Manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and program activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition). DFs will be coached by the AP Manager programmatically and the Technical Program Officers technically.

PURPOSE OF POSITION:

- Provide technical support for the adaptation, implementation, monitoring and reporting of TP in the assigned zone and be accountable for the technical quality of the TP and cross cutting themes mainstreamed in the TP

- Provide technical expertise and support to improve capacity of the AP staff and partners in the assigned zone in order to effectively deliver the TP

- Advocate for the scaling-up of evidence based project models and multiply impact across different APs and provincial level.

- Contribute to ensure WV is a child safe organization through the implementation of the TP

MAJOR RESPONSIBILITIES

Strategic Direction (Time spent: 10%)

- Provide inputs from the field for development/ review, revision of respective Technical Approach, Technical Program, Area Program (AP) Plans and Project Models in Livelihood

- Provide input to TP Manager and Specialists on developing and standardizing Technical Guidelines/Training Materials for the implementation of Project models

- Consolidate and analyze the monitoring data to come up with appropriate findings and recommendations to improve the technical quality

- Participate in the impact assessment/ operation research of Project Models

- Provide inputs to TP –level reports

- Support AP/ZM/TP managers in exploring needs for further funding to address the burning problems faced by the children relating to Livelihood in order to propose these issues through Concept paper, proposals.

Technical Support and Quality Assurance (Time spent: 40%)

- Develop and implement technical working plan for designed zone

- Assist the AP (Including AP manager and DFs) to develop annual POA which relevant to AP plan and in alignment with NO technical approach

- Review AP Plans, annual POAs and project models of the designated APs to ensure its alignment with National Strategy, TA, and TP

- Provide technical support for AP staff in the implementation of TP, addressing and finding solutions to TP issues

- Facilitate periodic monitoring, supportive supervision and reflection at the APs in the zone to ensure the quality of the TP’s implementation

- Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone

- Consolidate, review and validate and analyze data from AP before sending to PE Officer for compiling zone Indicators

- Support the AP team to ensure that assessment, monitoring and planning processes have active participation of the parents, community people, children and key project partners. This might include reviewing the process, documents of assessment & planning of the APs in the zone

- Review all the annual reports of the APs in the zone and provide feedback for improvement

- Support Technical Specialist and Technical Program Manager to standardize DME tools for baseline, monitoring and evaluation of the TP

- Support zonal PEU Officer to introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff, so that these tools are disseminated to the local network for their use

- Participate in the following key M&E activities scheduled by PEU in the designated zone which should include AP assessment, AP Design and AP Evaluation

- Ensure that national KPIs related to Livelihood are reviewed, updated with accuracy periodically

- Provide technical support for procurement and strategic sourcing (materials, consultants)

- Manage project activities and budget for provincial level

- Review and ensure accuracy and consistency of all LEAP 3 budget coding

- Provide support to APs in implementation of Community-based Disaster Risk Management (CBDRM) and responding to climate change such as facilitating Community-based Disaster Risk Assessment (CBDRA), Community Disaster Preparedness Plan/Community-based Disaster Risk Reduction Plan (CDPP/CBDRRP)…

Capacity Building (Time spent: 30%)

- Introduce the technical models to AP staff

- Provide technical guidance to district/commune partners on project models

- In consultation with TP Manager, Technical Specialist and AP Managers to facilitate capacity building activities including TOT training for AP technical resource persons for contextualization and follow-up

- In consultation with Technical Program Manager and Technical Specialist, AP Manager, Communication to document and share the best practices on Livelihood for the purpose of staff learning and development.

- Build and enhance capacity for local Rapid Response Teams (RRTs);

- Participate in building capacity with/for the NRRT

- Be ready for deployment to lead/join emergency responses (when requested)

4. Advocacy and Networking (Time spent: 20%)

- Build and nurture effective working relationship with technical departments at provincial level

- Document and disseminate evidences on the impact/ effectiveness of the relevant project models with the provincial level decision/policy makers for advocacy activities

- Work with APs and Zonal Manager to plan and allocate budget for advocacy activities at provincial level

- Implement and monitoring the outcomes of advocacy activities at provincial level while ensure the linkage between different levels

- Identify and raise emerging issues for advocacy

- Identify, document and share learnings, good practices, model from implementation for Technical Program Manager and Technical Specialist for purpose of advocacy and replication.

- Represent WVV at relevant forums, meetings, working groups and workshops relating to Livelihood in designated zone.

KNOWLEDGE –SKILLS –ABILITIES

Education

- Bachelor’s Degree in multi-disciplinary of economic –social or community development/environment/ agriculture or related fields.

Knowledge & Skills

Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.
Proven ability to provide coaching and deliver other capacity building activities.
Ability to provide supportive supervision to assure the interventions’quality.
Ability to document and share best practice for replication.
Good data analysis and reporting skills.
Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.
Ability to communicate and relate effectively with a diverse range of people (i.e. project beneficiaries, Government officials, project partners, WVV staff).
Good reading and report writing skills in Vietnamese and English.
Good computer skills (word processing, excel, power point & email).
Ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.
Strong ability to speak, write and read in both English and Vietnamese.
Be willing to travel to the APs in designated zone.

Experience

Experience in working with non-governmental organization.
Proven experience in managing community projects
Experience of and demonstrated ability to effectively network with a diverse range of multi-lateral, and government bodies;
Experience in monitoring and evaluating projects and ensuring that recommendations are implemented.

Work Environment

Work with a different teams and communities to provide the technical support
Extensive travelling within the assigned zone (60% field based and 40% office based)
Work with minimum of supervision

Core Capabilities

Achieving Capabilities:
Achieving quality results and service
Practicing accountability and integrity
Communicating information effectively
Self-Managing Capabilities:
Demonstrating Christ-centre life and work
Learning for growth and development
Maintaining work/life balance and effectiveness

Thinking Capabilities:

Thinking clearly, deeply and broadly
Understanding the Humanitarian Industry
Understanding World Vision’s mission and operations
Practicing innovation and creativity

Relational Capabilities:

Building collaborative relationships
Practicing gender and cultural diversity
Influencing individuals and groups

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

- Transportation
- Food allowance

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