Ward Charging Secretary / Thư Ký Tính Phí Khu Nội Trú

A. General purpose of the position: Mục đích chung của vị trí này:
To handle Ward Charging Secretary responsibilities as :
- A receptionist to welcome patient and provide information.
- Handling administration works
- Charging and checking of patient bill daily & upon discharge to make sure the charge is correctly & timely.
- Training provided to new staffs

B. Key duties and responsibilities/ Nhiệm vụ và trách nhiệm chính:
1. Daily routine / Công việc thường ngày:
Must be fully handle followings tasks
- Receptionist responsibilities included: Welcome patient and patient relatives, anticipate the need to customer, give instruction to them as requested or needed. Handle phone call related to non-medical matter.
- Secretary works: Review discharge document and remind doctor to finish it before patient discharge, collect signature of doctor on discharge document. Scan discharge document. Return document to patient. Make appointment
- Charging responsibility: Charge correctly and appropriately follow the procedure and on time. Check charge before patient discharge. Check charge of other staffs in the team. Explain charges to patient and patient relatives.
- Liason with related people (Doctor and nurses) in case patient need additional explaination about the medical services.
- Handle certificate of birth / Certificate of hospitalization / Certificate of Death
2. Reports monthly included :
- Handle month statistic report of the department activities.
3. Other assignments / Các nhiệm vụ khác
- Any additional responsibilities as requested by the management
- Take part in the overall hospital management to build and apply policies/procedures at highest standards as required

1. Qualification/ Trình độ chuyên môn: Graduated from the University of economics, finance or insurance
2. Experience/ Kinh nghiệm: At least 1 years experience working in foreign companies
3. Skills and knowledge/ Kiến thức và kỹ năng:
- Ability to work carefully detailed
- Ability to communicate and behave with customers ingenuity.
- Excellent excel
- Honesty, dedication, careful, intelligent
4. Foreign language(s)/ Ngoại ngữ: Fluent in English or French (preferred)

- Company's Policy

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