Vice President, External Investigative Reporting Manager (GCB5)

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Global Functions

Global Risk -
Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, financial crime and regulatory compliance, market and reputation risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth.

We are currently seeking an ambitious individual to join this team in the role of Vice President, External Investigative Reporting Manager.

In this role, you will:

•Play a key function (anti-money laundering investigation) of the FCTM to support in identifying and containing financial crime risks; deter, detect and protect the Bank from financial crime risks
•Manage EIR operation which focus on performance, quality, SLA / PLA, minimize cost of errorspoor processing and ensure productivity and sufficient resourcing
•Participate in meeting / or ad-hoc focus groups and liaise with relevant stakeholders in country, regional to drive best practices and the implementation of policyinitiativesexpertise of Transaction Monitoring Investigation and related matters
•Interact with regulators and industry bodies on the respective matters
•Ensure relevant risk, issue escalation which could have a probable business impact is provided to stake holder LoBs’ management level in a timely and proactive manner
•Drive best practice and implementation of policyinitiatives in the respective areas to address the financial crime risks associated with Vietnam business
•Maintain enhanced quality through structured coaching and feedback sessions on an on-going basis and improve performance
•Establish effective relationships across ASP sites to drive a “Joined Up” approach and ensure consistency in Group / Regional EIR strategy deployment
•Publish MI which helps understand the training needs thus enhance the overall process performance and continuous improvements
•Interact and maintain an effective relationship with regional and local counterparts - FCC, LOBs, GFs, HTS - on matters related to EIR
•Responsible for the performance management of the team, using relevant performance management tools, ensuring timely action is taken to improve underperformance, to maximize effectiveness of the team
•Coach EIR members on regular basis with productive use of Personal Development Plans and follow up
•Ensure adequate development and training is provided to EIR members to improve skills and competencies to meet with Global Standards.
•Work closely with team leadersQA to continuously improve the investigation procedures as necessary
•Ensure the team is resourced to headcount plan, sufficient to meet the demands and opportunities of the business
•Manage to ensure the conclusion of each investigation, a comprehensive recommendation is to be made whether a Suspicious Activity Report (SAR) should be filed or not
•Responsible for identifying possible violations of law or regulation (e.g., structuring, suspicious wire activity through a non-cooperative country, foreign corruption).
•Responsible for coordination, liaison and tracking of the Investigations exchange Programme for the Country EIR team
•Continuously reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology
•Work with the team members to ensure no High risk and/or Repeat finding during Group audits, BRCM, FCRA reviews are identified

To be successful in the role, you should meet the following requirements:

•Diploma / Bachelor degree
•3-5 years of experience in Banking / Finance
•Knowledge of HSBC core banking systems is preferable
•Teamwork spirit and able to train other people
•Ability to work independently with minimal supervision
•Exhibit strong investigative and analytical skills
•Strong communications and coaching skills, particularly competent with English written and spoken skills
•Ability to interpret and disseminate complex data and perform analysis as required by the business
•Ability to understand and implement Group risk management policies
•Ability to effectively organize work schedules and manage multiple tasks by utilizing time management skills
•Experience in local law enforcement agency policy & procedures
•Relevant work experience (e.g. Customer Due Diligence, Investigation, Quality Assurance) which allows role holder to have the ability to recognize suspicious financial activities
•Experience in undertaking investigations/ analysis to customer activity with the ability to draw inferences from the information
•Experience in compilation of reports and /or SARs reporting experience
•Good communicator with strong inter-personal skills, sharing information in a clear concise manner

- 13th payment

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