[Urgent] Senior Sales Manager

Job Description
• Ensure customer service is the top priority. Handle all customer issues through resolution.
• Maximize sales volume of assigned department/category and total store.
• Ensure adequate floor coverage and effectively supervise that sales floor to ensure customer / associate awareness at all times.
• Maintain visual presentation standards in accordance with brand/vendor/company presentation guidelines.
• Assist in training and developing Sales Associates.
• Develop proficiency in all operational policies and procedures.
• Manage time and prioritize tasks.
• Lead by example.
• Ensure stock integrity and assist with replenishment as needed.
• Ensure the accuracy of POS transactions and assist staff as needed. Enforce all cash handling procedures.
• Oversee Cashroom/Vault operations.
• Partner with airport officials, airport police, and TSA to ensure the safety and security of the airport premises and adherence to all regulations.

Requirements
• University/College graduate or equivalent; must have basic math skills.
• Previous supervisory experience in a retail, customer service, hospitality services, or luxury brand boutique environment preferred.
• POS terminal, computer, office equipment.
• Health certificate clearance.
• Multilingual speaking ability in Japanese, Mandarin, Korean, or Russian preferred.

- Salary will be commensurate with qualifications and experience
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment

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