[Urgent] IT Help Desk (IT Support)

- Help Desk
- Install/reinstall laptop or desktop for users
- Prepare IT facilities is ready before new staffs join to GBHS
- Fix any problems on laptop / desktop as required by users
- Relocate desktop / laptop / phone based on required divisions
- Prepare spare laptop for all training / meeting required by divisions / users
- Support creating phone conference meeting as required by divisions / users
- Support Video Conference meeting as required by divisions / users
- Check email quota, mailbox size for end user, repaire outlook file if needed
- By phone / remote user’s computer to solve problem
- Install all printer for users
- Check printers status everyday and replace/ topup ink cardtridge if needed
- Monitor the camera system and generate the records if required
- Cleanup/ maintanace IT Equipment/ rack (PC/Laptop/Printer/PABX/CCTV) by weekly
- Scan virus/ report to IT team leader by weekly.
- Follow up IT Global project to update Windows template for all laptop, desktop
- Ability making IT induction to new staffs
- Perform other duties as assigned by management

- Diploma or Degree in Computer Science, Information Technology or related discipline preferred
 Minimum 06 months' relevant experience
 Able to work under pressure, result oriented, excellent communication skills, self motivated, responsive and detail minded
 Ability to build strong relationships with the team, communicate effectively with internal and external parties
 Well organized individual, able to manage multiple tasks, strong problem solving skills, able to meet deadlines
 Ability to spoken and written in English, Korean is a plus.
 Literate in Microsoft office programs. Related certification holder: MCSE, CCNA is a plus

- Attractive Salary
- Healthcare insurance following the company policy
- Professional working environment

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