Urgent*** Deputy Head of Customer Service (Testing/qa Team)
Mức lương: Trên 30 triệu
Đã hết hạn nộp hồ sơ - 163 lượt xem
Ngày cập nhật: 15/06/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: IT phần mềm, Điện tử viễn thông, Ngân hàng/ Tài chính
Mô tả công việc
- Manage team in Hanoi, coordinating to implement projects related to Banks/ Customers in the northern region, including:
- EDC/POS application testing, troubleshooting, debugging, documentation, writing of specifications, also user training and support.
- Co-coordinating and managing one or more simultaneous projects within assigned scope, schedule together with the Sales, Software team and providing project reports.
- System implementation, software installations, hardware (POS terminal, NAC, NCC, HSM...) configuration, commissioning.
- Providing Pre and Post-sale's marketing support, including demonstrations, presentations.
- EDC/POS application testing, troubleshooting, debugging, documentation, writing of specifications, also user training and support.
- Co-coordinating and managing one or more simultaneous projects within assigned scope, schedule together with the Sales, Software team and providing project reports.
- System implementation, software installations, hardware (POS terminal, NAC, NCC, HSM...) configuration, commissioning.
- Providing Pre and Post-sale's marketing support, including demonstrations, presentations.
Yêu cầu ứng viên
Technical skills:
+ University Degree in IT.
+ Being capable of reading and understanding hardware interface specs and able to create software that interfaces with the hardware.
+ Ability to gain an understanding of software architecture then analyze & resolve issues.
+ Knowledge of software programming or testing.
+ Knowledge of payment system is an advantage.
Soft Skills:
+ Experience in small team management.
+ English communication.
+ Strongly developed oral and written communication skill with strong customer service ability.
+ Good analytical skill.
+ Possessing a high degree of initiative and independent judgment, and well-developed analytical and problem solving skill.
+ Good team-work spirit.
+ Professional ability in demo, introduction, meeting and discussion.
+ University Degree in IT.
+ Being capable of reading and understanding hardware interface specs and able to create software that interfaces with the hardware.
+ Ability to gain an understanding of software architecture then analyze & resolve issues.
+ Knowledge of software programming or testing.
+ Knowledge of payment system is an advantage.
Soft Skills:
+ Experience in small team management.
+ English communication.
+ Strongly developed oral and written communication skill with strong customer service ability.
+ Good analytical skill.
+ Possessing a high degree of initiative and independent judgment, and well-developed analytical and problem solving skill.
+ Good team-work spirit.
+ Professional ability in demo, introduction, meeting and discussion.
Quyền lợi được hưởng
- 13th payment, performance bonus
- Premium Healthcare Package
- Birthday, teambuilding activities
- Premium Healthcare Package
- Birthday, teambuilding activities
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
WIRECARD (VIETNAM)
Unit 3F-B2, Mirae Business Center, 268 To Hien Thanh, Ward 15, District 10, HCMC
Người liên hệ: Ms. Kim Anh
Unit 3F-B2, Mirae Business Center, 268 To Hien Thanh, Ward 15, District 10, HCMC
Người liên hệ: Ms. Kim Anh
Wirecard provides financial institutions and regional and international merchants in Asia Pacific with a wide variety of payment and issuing processing as well as fraud management solutions. Catering to the specific needs of regional merchants across a broad spectrum of industries, we are connected to more than 50 financial institutions ...Chi tiết
Wirecard provides financial institutions and regional and international merchants in Asia Pacific with a wide variety of payment and issuing processing as well as fraud management solutions. Catering to the specific needs of regional merchants across a broad spectrum of industries, we are connected to more than 50 financial institutions and local payment schemes in Asia Pacific. Wirecard's subsidiaries in Asia Pacific are part of Wirecard AG, headquartered in Germany and listed on the Deutsche Börse Frankfurt (Frankfurt Stock Exchange, FSE), Prime Standard. Ẩn chi tiết
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WIRECARD (VIETNAM)
Địa chỉ: Unit 3F-B2, Mirae Business Center, 268 To Hien Thanh, Ward 15, District 10, HCMC
Quy mô: 25-99 nhân viên