Travel Consultant (We Need 4 German Speaking, 2 English Speaking, 1 Mandarin Speaking)

 Support to the Travel designer
 Ensure that the sales units KPI’s are met and exceeded
 Quality and service control of the quotes and bookings handled by the unit, to ensure competitive, creative, engaging and accurate quotes are turned around within the deadlines.
 Maximise revenue potential and upselling opportunities.
 Keep up to date with product and destination knowledge and share this information within the quotes
 Feedback and support to operations and CRM Team when clients experience trouble on spot or complain after their return.
 Assist with the preparation of detailed information and quotes during tendering process for new business.
 Eliminate and monitor losses caused by human error and miss-quoting
 Attend regular meetings, training and development with the unit
 Provide all management reports in time
 Assist with brochures and online content with regular account reviews
 Monthly reporting summarizing any failures, under materialisation, lost tenders, lost /accounts - bookings etc
 Monthly figures and KPI reporting

Preferable Vietnamese candidate

 Bachelor degree in any related field.
 0-3 years of experience in the travel and/or hotel industry.
 Good command of written and spoken English.
 Computer literate, Microsoft Office knowledge.
 Must be a good team player with strong communication skills.
 Be able to work under pressure

- Other benefits
- Health insurance
- 13th month salary

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