Travel Administrator – Travel Admin Team

Overall Departmental Goals:
To support the Travel Designers in regards to entering accurately information into the Khiri systems, checking accommodation availabilities and booking them in order to facilitate and improve efficiency of the sales and reservations process.

Specific Purpose and Scope of Work:
Your job includes checking availabilities of accommodation, booking them, entering services, costs and other information accurately into Khiri systems. Job Responsibilities are not limited to the below Job Responsibilities as the department and company might develop overtime.

Base Office:
At the Khiri Travel Vietnam Office, in Ho Chi Minh City

Job Responsibilities:
• Enter accurately the costs and services of booked itineraries into Jambix and KMP.
• Enter important information and notes about specific travellers and agent requirements into the system and forward them to hotels
• To embrace the IT backbone of the company; Jambix, Basecamp, Gmail, KMP and have flexibility to adapt to new and improved systems
• Work together as a team with other Sales Team members and follow instructions given by Sales and Operations Team Leaders
• Work together as a team with Operations team in order to prepare and check services to ensure a smooth trip for clients
• Check with hotels about room availabilities and other hotel related issues including making hotel reservations, revisions and cancellations
• Personal development by learning internal processes, Khiri products and destination knowledge
• Ad hoc support of Sales and Operations Team when required

• Local Vietnamese
• Experience: Not required, but candidates with experience in travel companies preferred
• Bachelor degree – preferably in Tourism or Hospitality
• Deep interest and passion in local and regional travel
• Sales oriented and willing to develop
• Reliable team player with positive attitude
• Excellent in English communications

Benefits
• Insurance and PIT paid by Khiri Travel
• Travel opportunities
• 13th month salary
• Bonus on special national holidays
• Annual company trip
• Salary: Negotiable

- 13th month salary
- 12 days per year, 15 days after working 3 years at Khiri Travel
- Annual Company Trip

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