Training Manager

Mức lương: Thỏa thuận

Đã hết hạn nộp hồ sơ - 159 lượt xem

Ngày cập nhật: 22/02/2019

Thông Tin Tuyển Dụng

Hình thức làm việc: Toàn thời gian

Chức vụ: Trưởng nhóm

Ngành nghề: Hành chính/Văn phòng, Nhân sự, Pháp luật/Pháp lý

Giới tính:Không yêu cầu

Bằng cấp:Chưa cập nhật

Làm việc tại:Khánh Hòa, Lâm Đồng, Phú Yên


Mô tả công việc

*Reporting to: Director of Human Resources

KEY RESPONSIBILITIES

Job Summary – (Role Summary)
• Responsible for managing the hotel’s training function, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results. The Training Manager position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resource.

Essential Duties and Responsibilities – (Key Activities of the role)
• Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review
• Familiarize yourself with the Fusion HR and Training Standards, localizing where necessary
• Ensure effective training programs are in place for the following:
o New Employee Orientation
o Train the Trainer
o Customer Service Training
o Technical job specific training (through certification of departmental standards and procedures)
o Supervisory Skills Training
o Management Development
o Fire, Life and Safety Training
o Selling Skills
o Employee retraining
• Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved
• Maintains all hotel training records
• Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development
• Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective
• Attend departmental training session and critique performance
• Assist Department Trainers in preparing and conducting departmental training and assess accordingly
• Prepare and monitor training programs for:
o Management Trainees

o Work Experience
o Hotel School Trainees, etc
• Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training
• Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs
• Produce monthly training reports for your Manager and the General Manager including:
o Internal Training Programs conducted:
 Who attended
 Number of people attended
 Duration of training
 Who trained
 Cost of delivery (including labor costs)
 Anticipated return on investment and/or training goal
o External training programs attended:
 Who attended
 Number of people attended
 Duration of training
 Who trained
 Cost of delivery (including labor costs)
 Anticipated return on investment and/or training goal
• Liaise with other Fusion Training Managers to share experiences and resources
• Liaise with educational institutions conducting hospitality and training courses
• Maintain current information and records of suppliers of training resources and materials
• Delivers briefings of all internal programmes to executive management and department heads
• Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
• Regularly communicates with staff and maintains good relations
• Works with Superior in the preparation and management of the Department’s budget
• Perform any other duties which may be assigned by the management from time to time.

Yêu cầu ứng viên

Required Skills –
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Corporate certification in training programs
• Proficient in the use of Microsoft Office
• Problem solving, analytical, reasoning, motivating, organizational and training abilities.
• Good writing skills

Qualifications –
• Bachelor’s degree or Diploma in Human Resources or Training.

Experience –
• 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.


3. ACCOUNTABILITY

Number of employees supervised –

Direct HR Coordinator
Indirect NA

Annual Operating Profit/Payroll Budget –
• Department Budget
• Hotel Training Budget

Key Metrics –
• Departments Budget
• Employee Satisfaction Survey
• Guest Satisfaction Survey

Decision Making Responsibilities (Decision Rights) –
• Department Budget
• Matters pertaining to Training


4. KEY RELATIONSHIPS

Key Internal Relationships –
• Hotel Executive Committee Members, Hotel Employees and Corporate Employees

Key External Relationships –
• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.

Quyền lợi được hưởng

- Theo chính sách của công ty

Cách thức ứng tuyển

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Giới thiệu về công ty

FUSION RESORT CAM RANH
FUSION RESORT CAM RANH
LotD10B, Nguyễn Tất Thành Street, Bãi Đông, Cam Hải Đông, Cam Lâm, Khánh Hòa
Người liên hệ: Ms Luyen Dang - Director of Human Resources
Since its launch in 2008, Fusion has become a leading innovator of wellness-inspired hotels and resorts and is now the only fully vertically integrated hospitality company in Southeast Asia. Under one roof, Fusion conceptualizes, designs, builds and manages beachside resorts and city hotels through its uniquely branded hospitality concepts. Fusion ...Chi tiết
Since its launch in 2008, Fusion has become a leading innovator of wellness-inspired hotels and resorts and is now the only fully vertically integrated hospitality company in Southeast Asia. Under one roof, Fusion conceptualizes, designs, builds and manages beachside resorts and city hotels through its uniquely branded hospitality concepts. Fusion has opened six resorts and hotels in Vietnam so far, with a team now boasting more than 1,500 employees, including 300 spa specialists. At present, guests can experience Fusion’s original “all-spa inclusive” concept, and “breakfast anytime, anywhere” service, along with their inventive approach to the hospitality sector, in Da Nang, Nha Trang, Ho Chi Minh City, and Phu Quoc Ẩn chi tiết
Bạn đang xem tin việc làm Training Manager trong ngành Hành chính/Văn phòng được tuyển dụng tại Khánh Hòa bởi FUSION RESORT CAM RANH. FUSION RESORT CAM RANH đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Training Manager cách đây lúc 07/07/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.

FUSION RESORT CAM RANH

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Địa chỉ: LotD10B, Nguyễn Tất Thành Street, Bãi Đông, Cam Hải Đông, Cam Lâm, Khánh Hòa

Quy mô: 100-499 nhân viên


Việc làm tương tự

Training Manager

Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ