Training Manager, Collection
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 108 lượt xem
Ngày cập nhật: 05/12/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Dịch vụ khách hàng, Giáo dục/Đào tạo, Nhân sự
Mô tả công việc
Department/Team/Location : HR Department - Learning & OD - HCMC
* Job Summary:
The Training Manager is expected to identify training and developmental needs and drive suitable training initiatives that enhances skills, performance, productivity and quality of work of employees in Collection department to get their employees up to speed in both their specific vertical, and the overall needs of the company.
Key Accountabilities
Learning Solutions
- Proactively work with Collection department managers to identify training needs of their team.
- Coordinate with internal trainers and external vendors to implement training courses based on training plan.
- Be responsible for designing in-house training materials based on actual business scenario and case studies to ensure the training quality and desired outcomes.
- Manage training database, training records & reports and related training documents i.e. contract management, vendor selection, payment…
- Evaluate training effectiveness for training courses where applicable and plan for continuous improvement plan.
- Lead and arrange Orientation training for new outsourced staff in Collection department as required.
Talent management
- Liaise with HRBP team to propose plan for Succession Planning exercise of outsourced employees in Collection department.
- Ensure Individual Development Plan (IDP) record of each employees in Collection department is up-to-date
- Assist line manager to implement talent management programs as required
Staff engagement
- Support team HRBP to organize department’s events and engagement projects as required
Other tasks
- As assigned by line manager or HRD
* Job Summary:
The Training Manager is expected to identify training and developmental needs and drive suitable training initiatives that enhances skills, performance, productivity and quality of work of employees in Collection department to get their employees up to speed in both their specific vertical, and the overall needs of the company.
Key Accountabilities
Learning Solutions
- Proactively work with Collection department managers to identify training needs of their team.
- Coordinate with internal trainers and external vendors to implement training courses based on training plan.
- Be responsible for designing in-house training materials based on actual business scenario and case studies to ensure the training quality and desired outcomes.
- Manage training database, training records & reports and related training documents i.e. contract management, vendor selection, payment…
- Evaluate training effectiveness for training courses where applicable and plan for continuous improvement plan.
- Lead and arrange Orientation training for new outsourced staff in Collection department as required.
Talent management
- Liaise with HRBP team to propose plan for Succession Planning exercise of outsourced employees in Collection department.
- Ensure Individual Development Plan (IDP) record of each employees in Collection department is up-to-date
- Assist line manager to implement talent management programs as required
Staff engagement
- Support team HRBP to organize department’s events and engagement projects as required
Other tasks
- As assigned by line manager or HRD
Yêu cầu ứng viên
Qualification : University degree
Experience : At least 3 years of relevant training experience in similar scope.
Knowledge :
- General knowledge in Human Resource Management is a plus
- Knowledge in training management, talent development and performance management
- Knowledge in banking/ consumer finance business and credit control/ debt collection management
Essential Skills:
- Planning & project management skills
- Facilitation and presentation skills
- Problem Solving skills
- Interpersonal skills
- Stakeholder management skills
- Integrity
- Business acumen
- Customer Service mindset
Experience : At least 3 years of relevant training experience in similar scope.
Knowledge :
- General knowledge in Human Resource Management is a plus
- Knowledge in training management, talent development and performance management
- Knowledge in banking/ consumer finance business and credit control/ debt collection management
Essential Skills:
- Planning & project management skills
- Facilitation and presentation skills
- Problem Solving skills
- Interpersonal skills
- Stakeholder management skills
- Integrity
- Business acumen
- Customer Service mindset
Quyền lợi được hưởng
- Attractive salary
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
PRUDENTIAL VIETNAM FINANCE COMPANY
Người liên hệ: HR Department
Người liên hệ: HR Department
Prudential Finance, a member of Prudential Plc. (Britain) was the first fully foreign owned consumer finance company, officially operating in Vietnam in October 2007. Prudential Finance provides the suitable financial solutions to meet customers’ financial needs, fulfilling their dreams and enhancing their life. In years of operations and development, Prudential ...Chi tiết
Prudential Finance, a member of Prudential Plc. (Britain) was the first fully foreign owned consumer finance company, officially operating in Vietnam in October 2007. Prudential Finance provides the suitable financial solutions to meet customers’ financial needs, fulfilling their dreams and enhancing their life. In years of operations and development, Prudential Finance has gradually been improving the quality of products and services as well as expanding the business to approach and satisfy customers effectively. Currently, Prudential Finance has built up an extensive distribution network, including Head office, 1 Branch, 4 Transaction offices and the single largest Call center with advanced technology and several Service Introduction Points. Providing the best products and services, Prudential Finance is honored to achieve the precious recognition from nearly 170,000 customers and tie up with more than 100 prestigious partners to provide convenient and flexible financial solutions to their employees (as of 31 March, 2013). With the implementation of effective business strategies, strong support from the Prudential Group and the dedication as well as the commitment of all staffs and sales representatives, Prudential Finance will remain the leading position in consumer finance industry in Vietnam market and keep providing the best consumer finance products and services to millions of Vietnamese customers. We are currently looking for an experienced Field Verifying Supervisor, South of Vietnam based in HCMC: Ẩn chi tiết
Bạn đang xem tin việc làm Training Manager, Collection trong ngành được tuyển dụng tại bởi PRUDENTIAL VIETNAM FINANCE COMPANY. PRUDENTIAL VIETNAM FINANCE COMPANY đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Training Manager, Collection cách đây lúc 04/01/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
PRUDENTIAL VIETNAM FINANCE COMPANY
Địa chỉ:
Quy mô: 1.000-4.999 nhân viên
Việc làm tương tự
Training Manager, Collection
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ