Training Director

1. Team Management & Development:
- Responsible for Training Center Department overall unity, cooperation, performance, spirit, image and competency.
- Lead and facilitate cross function cooperation to achieve center common objectives.
- Develop divisional/departmental organizational structure, job descriptions, budget to perform the company strategies/goals; ensure periodical review or whenever necessary.
- Develop divisional/departmental and individual KPIs, do alignment with direct line manager and ensure the target achievement.
- Cascade targets to subordinates by assigning KPIs, giving instructions, supporting for achieving the targets and ensuring performance appraisal as requested.
- Build-up and develop the team, organize and assign tasks, manage the team performance; implement the employees’ competence evaluation and have professional development activities to fix gap between the current and expectation
- Deliver training of processes, procedures, work standards/instructions to subordinates, and ensure the compliance within the delegated functions - Motivate, encourage employee engagement and ensure a positive work environment

2. Planning & Reporting:
- Headcount planning (number, position, promotion), budgeting and master training to serve the business development and operation needs white maintaining the cost efficiency.
- Strategically develop effective training and development plans in short & long term ensuring that there is consistency with business strategies.
- Track training records and develops opportunities in addition to developing dashboard reporting for all levels in the business.
- Create and maintain the Training Regulation.

3. Training Need Analysis (TNA):
- Oversee all activities of the department and identifies the business’s developmental needs ensuring that there is consistency with core competencies and goals.
- Lead team to participate in the overall TNA process as required.

4. Training Program Development:
- Strategically develop effective training programs and materials “Best in Class”, making regular modifications to programs where necessary.
- Responsible for relevant post training follow up, field coach and training result measurement and tool kits.

5. Training and Development Delivery:
- Responsible for the overall training delivery service quality, effectiveness and efficiency.
- Observe and provide feedback to improve training program, training delivery quality, accuracy and consistency.
- Actively study, facilitate necessary communication to ensure training delivery standards, trainer’s image standards compliance. Provide Training Solution & Operation with feedback for improvement where appropriate.
- Develop and implement a model of decentralized training to achieve the optimal sources of learning by successful directors/managers.
6. Trainer and Line Trainer Development:
- Responsible building training delivery trainer competency profiles based on the approval competency framework and dictionary.
- Responsible for building line managers as trainers (Line Trainer).
- Feedback to the Trainer - Acts as a feedback to the trainer or the facilitator and the entire training process.

7. Training Impact Analysis (TIA)
- Assessment Center - Training evaluation ensure that training programs comply with the competency gaps.
- Ensure the training programs are effective in improving the work quality, employee behavior, attitude and development of new skills within the employee within a certain budget.

8. Talent Management
- Driving annual talent review and succession planning cycle.
- Provide succession plans, conduct skills gap analyses to determine successor needs (Individual Development Plan). - Develop sustainable programs for talent growth such as internships and Management Associate Programs and seeing through it end to end.

9. Learning Technologies
- Provide pedagogic advice, guidance, encouragement and support on the use of technology to staff involved in learning and development, such as: Store simulation, E-Learning, Questionnaire Banking, Training Management System, Training Employee Application…
- Facilitates access to expertise, services and resources relating to technology-supported learning. 10. Learning Culture
- Organizational recognition of the value of investment in staff education.
- Staff coaching to identify knowledge deficits and needs.
- Development of a learning plan plus coaching on setting goals towards achieving mastery in the learning objectives.
- Creation of dedicated educators within the company to champion a learning culture and to coach team members on uncovering their knowledge deficits and meeting their learning objectives.
- Reward through acknowledgement or promotion.

- Bachelor or advanced Degree - Prefer Business Administration, Human Resources Management.
- Good at English.
- At least 05 years working experience in Training & Development Management in similar position.
- Strong in Training and Development Planning
- Strong in Leadership, People Management & Interpersonal Skills
- Strong in Negotiation and able to work with Different People Styles, Critical Thinking
- Strong Communication Skills, Service Orientation
- Professional Presentation Skills

- Thưởng KPI cuối năm
- 18 ngày phép năm
- Công ty cung cấp laptop

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