Training & Development Specialist

• Map out annual training plans for management, HR, customer support and other departments
• Design and develop training programs (outsourced and/or in-house)
• Translate requirements into trainings that will groom employees for the next step of their career path
• Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
• Partner with internal stakeholders and liaise with experts regarding instructional design
• Resolve any specific problems and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments and best practices
• Market available training to employees and provide necessary information about sessions
• Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
• Use known education principles and stay up-to-date on new training methods and techniques
• Design, prepare and order educational aids and materials
• Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
• Negotiate contracts with clients, including desired training outcomes, fees and expenses.
• Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.
• Gather feedback from trainers and trainees after each educational session
• Maintain updated curriculum database and training records
• Host train-the-trainer sessions for internal subject matter experts
• Manage and maintain in-house training facilities and equipment
• Research and recommend new training methods, like gamification
• Perform as a trainer for internal soft-skills class.
• Assess the success of development plans and help employees make the most of learning opportunities
• Regular track and support employee in their IDP planning and implementing.

• BS degree in Education, Training, HR or related field
• Minimum 3 years of training experience
• Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
• Hands-on experience coordinating multiple training events in a corporate setting
• Extensive knowledge of instructional design theory and implementation
• Adequate knowledge of learning management systems and web delivery tools
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Familiarity with traditional and modern job training methods and techniques
• MS Office proficiency
• Advanced organizational skills with the ability to handle multiple assignments
• Strong communication skills

- 13th payment, Red envelope, Health check allowance, Team entertainment allowance
- Premium Healthcare plan
- Training opportunities

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