Trainer, Centre for Professional Development

Introduction

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Location: Hà Nội/ Hạ Long/ Hải Dương/ Hưng Yên/ Hà Nam

Duties and Responsibilities

1) Conduct the Monthly Plan and discuss and get sign-off from training dept.

2) Running MIT/ SBW
• 2 trainers to co-run MIT for a total of 7 working day a month
• Conduct SBW once a week (now part of the weekly product refresher)

3) Responsible to run phone blitz session.
• Trainer must be present at least 15 minutes before the phone blitz to check list of cell phone and do a demo for new agents.
• Trainer to renew the scripts – and review the submitted Project 50
• Trainer to go around for supervision for new agent doing the phone blitz
• Before the phone blitz is finished, the trainer need to complete the monitoring report, recognize who has a highest appointments and summarize key points need to focus on next phone blitz.
• Trainer need to provide one-on-one for new agents not making progress in the phone blitz

4) Responsible for running a weekly product refresher once a week (similar to BAM refresher)
• Deliver product refresher materials and finalize the topics with SM
• Discuss with SM to determine which topics could help the location most
• Conduct role-play of the skill build already in SBW at the product refresher session in the morning meeting

5) File all documents of all classes.

EDUCATION / TRAINING:

Bachelor of Arts in Pedagogy or Finance or Economics
EXPERIENCE:

Having experience 3-5 years in Training or Life insurance is prefered
COMPETENCIES:

Presentation skills, Persuasive

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers.

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

- 13th payment
- Premium healthcare for you and your family
- Company van provided to all employees

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