Traffic Control & Reprocess Supervisor

Responsibilities:
 Supervise and organize reprocess and traffic control staffs’ works and productivity, shift working and overtime properly according to the work demand.
 Troubleshoot and provide solutions for issues occurred during operations to ensure the smooth goods flow.
 Ensure all the packages are perfect condition for DWS (Dimension Weight Scanning) and Auto-sorting system.
 Manage communication with other departments (Hubs, Route, CS, AS, Security) regarding flawed shipments, incorrect information, loss and other related issues.
 Ensure the working place clean & neat as 5S standards.
 Report daily reprocessed shipment numbers and performance to ensure drivers and merchants follow PEN (Perfect Shipment Entering Network) guidelines.
 Produce, control and track vehicle flow traffic schedule and trends to be monitored and assessed.
 Handle other tasks assigned by the line managers.

Key decisions
 Training IB and OB traffic controller on lane availability, queue time, truck flow with safety regulation, record update in-out truck time accurately, timely.
 Escalate to all parties concerned on late delivery truck/bike with track record

Key performance indicators
 Maintaine IB receiving speed regularly and OB handover quickly based on vehicle scheduling/timing/parking and COT agreement with other functions including route/LH/SH.
 Keep track record of vehicle schedule COT, in-out, IB and OB tracker.
 Maintain reprocess data record timely, daily…
 Provide analysis on all data record update report.

In order to succeed in the role, you should ideally have:
 Diploma/Bachelor’s degree in Logistics/Warehouse or equivalent.
 Good understanding of B2C end-to-end processes is preferred.
 Strong data analysis and problem-solving skills.
 Supervision experience and management skill with a team of around 10 + people is preferred.
 Able to use English in daily tasks, especially reading and writing.
 Excellent written and verbal communication skills.

- AON 24/7 Insurance
- company trip, kick off trips
- Activities & training program

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp