Tour Operator - English/ French Speaking
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 113 lượt xem
Ngày cập nhật: 05/10/2019
Thông Tin Tuyển Dụng
Mô tả công việc
Compile and recheck all information received
- Recheck the new programs carefully and inform the Sales Department or Reservation staffs in case of any unreasonable problems
- Ensure that all the needs of the clients are met (request a confirmation from the Sales department to guarantee that all the received information is correct)
Conduct the operating program
- Build a tour program and prepare tour guide materials: recheck all the services, add notes for the guide with special remarks concerning the profile of the traveler(s), prepare welcome gifts, sightseeing tickets, tourist registration forms, etc.
Deliver profiles over to tour guides
- Brief programs carefully to tour guide, pay attention to the unique selling points in comparison with the origin
- Make calls and deliver profiles over to tour guide prior to five days in low season and three days in high season
Monitor, supervise and solve problems arising during the tour
- Pre-check services to make sure all services are reserved before the client’s arrival
- Monitor, supervise and update information and situation of tourists through the tour guide
- Directly solve problems arising during the tour and take responsibility of any problems arising and any additional costs
- Update the issues in the issue reports and transfer them to the Quality Control Department
Other tasks
- Handle the cases which need changing due to storms, floods, etc.
- Update information about the sightseeing fares, opening and closing times of tourist spots
- Conduct inspection destination / service to update information to other department
- Conduct research to extend guide database by finding possible guide suppliers
- Conduct meeting with guides: review the salary of guides and the payment facilities every year
- Recheck the new programs carefully and inform the Sales Department or Reservation staffs in case of any unreasonable problems
- Ensure that all the needs of the clients are met (request a confirmation from the Sales department to guarantee that all the received information is correct)
Conduct the operating program
- Build a tour program and prepare tour guide materials: recheck all the services, add notes for the guide with special remarks concerning the profile of the traveler(s), prepare welcome gifts, sightseeing tickets, tourist registration forms, etc.
Deliver profiles over to tour guides
- Brief programs carefully to tour guide, pay attention to the unique selling points in comparison with the origin
- Make calls and deliver profiles over to tour guide prior to five days in low season and three days in high season
Monitor, supervise and solve problems arising during the tour
- Pre-check services to make sure all services are reserved before the client’s arrival
- Monitor, supervise and update information and situation of tourists through the tour guide
- Directly solve problems arising during the tour and take responsibility of any problems arising and any additional costs
- Update the issues in the issue reports and transfer them to the Quality Control Department
Other tasks
- Handle the cases which need changing due to storms, floods, etc.
- Update information about the sightseeing fares, opening and closing times of tourist spots
- Conduct inspection destination / service to update information to other department
- Conduct research to extend guide database by finding possible guide suppliers
- Conduct meeting with guides: review the salary of guides and the payment facilities every year
Yêu cầu ứng viên
- BA or MBA in Foreigner Language, Hotel & Tourism Management or other related majors
- Having at least 1 year experience in a similar position
- Good communication skills in English/French is a must
- Good computer skills (Excel, Word, Outlook)
- Sophisticated, detail – oriented
- Good health condition and flexible, be willing and available to travel
- Having at least 1 year experience in a similar position
- Good communication skills in English/French is a must
- Good computer skills (Excel, Word, Outlook)
- Sophisticated, detail – oriented
- Good health condition and flexible, be willing and available to travel
Quyền lợi được hưởng
- A competitive salary upon qualification and experience
- Personal accident and health insurance 24/24 (AON)
- Motivation Trip
- Personal accident and health insurance 24/24 (AON)
- Motivation Trip
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
EASIA TRAVEL
Suite 326, ATS hotel, 33B Pham Ngu Lao, Hoan Kiem, HN
Người liên hệ: Ms. To Uyen
Suite 326, ATS hotel, 33B Pham Ngu Lao, Hoan Kiem, HN
Người liên hệ: Ms. To Uyen
Who we are… EASIA TRAVEL CO., LTD is a Vietnamese Destination Management Company (DMC) with 14 offices in Vietnam, Cambodia, Laos, Myanmar and Thailand. We cater to exclusive travel professionals (Tour operators, Travel agencies, MICE agencies) on a B2B basis and supply our partners from Europe and the USA with ...Chi tiết
Who we are… EASIA TRAVEL CO., LTD is a Vietnamese Destination Management Company (DMC) with 14 offices in Vietnam, Cambodia, Laos, Myanmar and Thailand. We cater to exclusive travel professionals (Tour operators, Travel agencies, MICE agencies) on a B2B basis and supply our partners from Europe and the USA with incoming tourism services. Specialized in creating tailor made travel experiences, we are one of the leading travel agencies within the region, and chosen DMC of some of the biggest and most renowned tour operators within the business. The company is continually growing and always seeking qualified and motivated people to join our dynamic and creative team. By joining the Easia Travel team, you will be a part of a rapidly expanding company, which can offer career growth prospects. Moreover, you will have golden opportunities to work in a multi-cultural and multi-national company, comprehensive training and chances for traveling both domestically and internationally. Why work with Easia Travel? At Easia Travel, we know wholeheartedly that our people are our greatest asset. That’s the reason why we put lots of effort into creating a place for you to be with us for the long haul: We are Easy-going colleagues. The friendly attitude among our staff is something we’ve been proud of and cherishing since day one. We are Adventurers at heart. Find us through the hashtag #humansofeasia on Facebook to have a closer look into our on-the-road moments (An activity that is organized very often for our employees) We are Supportive of your contribution. And we acknowledge it in many ways: employee care program with personal health insurance, company trip, team building motivation trip, year-end incentive and at least one performance evaluation per year. We are International. We have Vietnamese, Thai, Burmese, Cambodian, Laotian, French, German, Spanish, Italian and still counting. Whew! We are Ambitious for new heights. Now with more than 330 employees across 22 offices, we are aiming for a bigger, better company, which means there are more and more opportunities coming your way! For more information, feel free to have a look at our website: www.easia-travel.com Ẩn chi tiết
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EASIA TRAVEL
Địa chỉ: Suite 326, ATS hotel, 33B Pham Ngu Lao, Hoan Kiem, HN
Quy mô: 100-499 nhân viên
Việc làm tương tự
Tour Operator - English/ French Speaking
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ