Temporary Staff (6-Month contract) for Account Services Team / Operation Control Department

Job Description: We are looking for candidates for the 2 following positions. If you are interested any of them, please specify in your application:
01 Position for Account Services Team
- Assist RM to complete and check the documents for account opening from customers.
- Conduct Know Your Customer (KYC) check for new customers and exiting customers.
- Contact customers for additional required documents during KYC process and account opening.
- Receive and respond customers’ inquiries related to account transactions.
- Proactively study to improve KYC process.
- Update and follow Local regulations and Head Office Rules about KYC and Account Opening.
- Support Department Head & Team Head to build up and maintain account services in good quality with high productivity.
- Participate in the implementation of KYC initiatives and best practices
- Handling reports for internal and external parties.

01 Position for Operation Control Department
To assist OCD Head the in following:
1. System and Information Security
- Conduct daily audit log check reports (print reports, send email reminder/ support other SMs in daily job...)
- Office Security (CCTV/ Office access log and DR site)
- Double check for ID updating tool and ID Recon conciliation report;
2. Overall internal control:
- Conduct the assigned in-office inspection items
- Branch Procedure Manuals Administration (including Delegation of Authority and Exceptional Handling)
- Admin Audit Support (do PM translation/ logistic for audit visit)
- Local report administration: Branch’s PM annual translation and submission to local authorities and HO;
- Perform other jobs under HOD assignment

Required Skills/Experience:
- At least 1 year of banking experience
- Good communication skills.
- Responsible, trustworthy, patient and attention to details.
- Fluent English & Vietnamese
- Good skill in both verbal and written presentation
- Have knowledge of principles of internal controls, processes, assessment and design of compliance testing is creditable. (only required for the candidates applied for the position in Operation Control)

* Education Required: University Degree (major in Economics/ Banking and Finance);
* Monthly Salary: Competitive and Negotiable

- Competitive remuneration
- Advancement opportunities
- Professional working environment

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