Telesales Executive

- Maintain existing customers by telephone within the Direct Sales Segment.
- Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related services and products and for new business development by opening new accounts.
- Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing client base so that the required personal sales results are achieved.
- Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls
- Combine sales skills with product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of account holders.
- Continually develop knowledge of services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.
- Adhere to regional standards on profit margins and discount guidelines.
- Open new accounts and ensure they trade profitably.
- Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification.
- Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.
- Ensure that customer information is maintained accurately on the customer database.

- Telephone skills
- Communication skills (English and local language), spoken and written
- Good planning skill
- 2 years experience in sales
- Bachelor/ College Degree in Business or equivalent

- 13th payment
- Healthcare plan every year
- Training program

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