Telesales Executive - British University Vietnam

Job Objectives:
Provide high quality and proactive performance in recruiting new students to study at British University Vietnam by both current channels such as schools, agents, recommenders, PR-Marketing and new self-developed channels and partners in but not limited to other sectors such as insurance, real-estate, luxury goods etc.

Job Objectives:
- To provide high quality and proactive performance in recruiting new students to all programmes (English, Pre-University, Undergraduate, MBA) at British University Vietnam on annual basis by contact customers directly by telephone to make sales; or support Sales Executive by setting appointments or sending proposals.
- The role will involve working closely with clients; building close partnerships and helping their businesses grow by developing and delivering the best solutions possible. As well as generating as much revenue as possible, telesales executives can be expected to manage accounts and maintain client relationships, all through making and taking phone calls.
Key responsibilities:
• Contact leaded provided by SR Department and Marketing to discover their needs and provide BUV information
• Send information and set the appointment to visit BUV or to meet Sales Executive at BUV
• Follow up and provide after-sales service to keep customers’ satisfaction at the highest level possible to keep adding value and increase revenue
• Update job knowledge constantly through professional network, events, training sessions and materials.
• Regularly review all the projects in scope & make the reports in a timely manner.
• Other tasks for supporting the team as assigned.

Job Requirements:
• Vietnamese national
• Holder of Bachelor’s degree in relevant discipline & preferably in Business or Foreign Languages
• No experience required but preferably 01 year proven experience in a similar position with a background from a customer services or sales environment.
• Excellent communication skill with a strong sales aptitude
• Good selling skills, customer focus and relationship building
• Strong problem solving and analytical skills
• Good in planning and especially in execution
• Excellent written and verbal communication skills in both Vietnamese and English
• Computer literacy in MS office applications (Word, Excel, Power Point, Outlook)

COMPETENCIES (BEHAVIORAL)
• Professional
• Proactive
• Result-driven
• “can do” attitude

General information
Job type: Full-time
Location: Ecopark Township, Hung Yen
Job level: Executive
Salary: Negotiable

Interested candidates should send an updated CV together with a recent photo, Cover letter in English and supporting documents to HR Department. We will invite short-listed candidates for interviews.

- Competitive salary and bonus
- Insurance according to policy
- Friendly working environment

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