Technical Support Officer/ IT Helpdesk

I.T. Technical Support Officer works behind the scenes in all kinds of our office area. You would be in charge of:
- Maintenance, update, tweak and repair the computer systems, networks, and I.T. infrastructure.
- Set up the new technologies, configuring systems and providing everyday technical support for the individuals using the computer systems and I.T. network.
- Working on a helpdesk.

BENEFITS:
- Attractive salary and benefits, international, fun and professional working environment
- An open and honest culture where people are valued, treated fairly and trusted and empowered
- Flexible working hours, we work 40 hours per week (Monday-Friday)
- 13th salary and additional bonus every year
- Lunch allowance and free drinks (coffee, tea, etc)
- Health Insurance package
- Government social, health and unemployment insurance for Vietnamese staff
- Annual health check, annual flu vaccination
- Paid leave (12 days/year)
- A standing desk if you like; No dress code; Company trip
- Game room for everyone: We love board games, video games, PS4, ping pong, football tables, and many more!
- In-house classes: Yoga, BJJ
- Salary range: Depending on level and experience

- Knowledge about Active Directory and Server
- Experience with scripting and automation
- Acquire degree and experience in information technology, hardware knowledge to consult the purchasing and repair process.
- Basic understanding of LAN, WAN, Wi-Fi (new staff will receive instruction about computer networks, as needed).
- Ability to read and understand English technical documents in order to acquire, develop knowledge in the process of IT training.
- Self-study and self-learning on new technology and willing to improve on technical skills
- Good problem solving, analytical and evaluative skills

- Attractive salary and benefits, international, fun and professional working environment
- Chance to work closely with both experienced Vietnamese and foreign experts
- Flexible working hours. Our normal work week is 40 hours per week (Monday-Friday)

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