Technical Support
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 176 lượt xem
Ngày cập nhật: 03/10/2018
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, IT phần cứng/mạng
Mô tả công việc
• Provide Second Level Technical Support for our IoT and WeCheer.IO Pub Manager app
• Setup processes to better support our first level technical support team
• Troubleshooting problems, analysing and preventing failures, reporting bugs
• Transmit feedback to the product & technology team and follow-up on corrective actions
IS IT YOU WE ARE LOOKING FOR?
TECH FAN You should feel comfortable with using and understanding technology. How software and hardware works, how to set-up wifi network etc. Be independently capable of understanding root causes of clients issues. Give input for our product development to make it better and more user friendly. Be curious about how things work. Be always ready to share your ideas, how to make things better.
GOOD AT COMMUNICATING It is important to be in good contact with other team members. Clear communication with customer service on one hand and production team on the other hand is the key. Find solutions independently or with help from others and communicate them clearly.
• Setup processes to better support our first level technical support team
• Troubleshooting problems, analysing and preventing failures, reporting bugs
• Transmit feedback to the product & technology team and follow-up on corrective actions
IS IT YOU WE ARE LOOKING FOR?
TECH FAN You should feel comfortable with using and understanding technology. How software and hardware works, how to set-up wifi network etc. Be independently capable of understanding root causes of clients issues. Give input for our product development to make it better and more user friendly. Be curious about how things work. Be always ready to share your ideas, how to make things better.
GOOD AT COMMUNICATING It is important to be in good contact with other team members. Clear communication with customer service on one hand and production team on the other hand is the key. Find solutions independently or with help from others and communicate them clearly.
Yêu cầu ứng viên
• A Technical Degree, Equivalent Experience, or be really Tech Savvy
• Broad general understanding of IT systems: IoT Hardware, Networking, Apps, Servers
• Fluent in English (Written and Spoken)
• A love for technology (and beer)
• Broad general understanding of IT systems: IoT Hardware, Networking, Apps, Servers
• Fluent in English (Written and Spoken)
• A love for technology (and beer)
Quyền lợi được hưởng
- Healthcare
- Company trip
- Team activities
- Company trip
- Team activities
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
WECHEER.IO
Lầu 3, Số 284 Phan Xích Long, Phường 2, Q Phú Nhuận, Hồ Chí Minh
Người liên hệ: Gert
Lầu 3, Số 284 Phan Xích Long, Phường 2, Q Phú Nhuận, Hồ Chí Minh
Người liên hệ: Gert
At WECHEER.IO we Innovate – Create – Make, a platform that will disrupt the FMCG industry. Our marketing & business intelligence solution is derived from the intersection of Big Data, Social Media and IoT. Now we are focusing to change the beer industry, we have created the World’s First-Ever Smart ...Chi tiết
At WECHEER.IO we Innovate – Create – Make, a platform that will disrupt the FMCG industry. Our marketing & business intelligence solution is derived from the intersection of Big Data, Social Media and IoT. Now we are focusing to change the beer industry, we have created the World’s First-Ever Smart Bottle Opener. This simple yet very smart tool will completely redefine how breweries do marketing and sales. We aim to become the world’s biggest brewery without producing a single beer. We are now looking for new creative individuals with an entrepreneurial spirit to join us on an adventure as we take on the world. Ẩn chi tiết
Bạn đang xem tin việc làm Technical Support trong ngành được tuyển dụng tại bởi WECHEER.IO. WECHEER.IO đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Technical Support cách đây lúc 07/10/2018 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
WECHEER.IO
Địa chỉ: Lầu 3, Số 284 Phan Xích Long, Phường 2, Q Phú Nhuận, Hồ Chí Minh
Quy mô: 10-24 nhân viên
Việc làm tương tự
Technical Support
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ