Technical Support Engineer - Asean
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 105 lượt xem
Ngày cập nhật: 01/06/2019
Thông Tin Tuyển Dụng
Mô tả công việc
Post sales support of customer issues. This can include repairs (both returns and field), technical support or a field service or other service request.
Own the resolution of post-sales technical customer issues.
Level 1,2,3 Technical Support – Resolves post sales Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets. Major contribution to the development of an operational year plan for own department activities of the team. Suggests improvements in products, processes and procedures. Works together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues. Visiting customers and channel partners is essential to provide strong and proactive customer support and is required for this position.
Own the resolution of post-sales technical customer issues.
Level 1,2,3 Technical Support – Resolves post sales Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets. Major contribution to the development of an operational year plan for own department activities of the team. Suggests improvements in products, processes and procedures. Works together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues. Visiting customers and channel partners is essential to provide strong and proactive customer support and is required for this position.
Yêu cầu ứng viên
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Customer Service)
Experienced in power system & products, ie. power protection system, protection relay,..
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Ability to work independently.
Strong problem solving skills.
Experienced in power system & products, ie. power protection system, protection relay,..
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Ability to work independently.
Strong problem solving skills.
Quyền lợi được hưởng
- Highly competitive salary & benefits package
- Health Insurance Package for employee & family members
- World class learning & development system, Leadership program, Working abroad
- Health Insurance Package for employee & family members
- World class learning & development system, Leadership program, Working abroad
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
GE VIET NAM
15th Floor, Pacific Place, 83B Ly Thuong Kiet street, Tran Hung Dao ward, Hoan Kiem district, Ha Noi
Người liên hệ: Ms. Dung
15th Floor, Pacific Place, 83B Ly Thuong Kiet street, Tran Hung Dao ward, Hoan Kiem district, Ha Noi
Người liên hệ: Ms. Dung
GE’s long history of innovation started in the 1800s with the creation of the first electric light bulb. In fact, the filament Thomas Edison used was from a bamboo in Kyoto, Japan, which made the bulb last more than 1,000 hours. Over the years, GE continued to innovate in many ...Chi tiết
GE’s long history of innovation started in the 1800s with the creation of the first electric light bulb. In fact, the filament Thomas Edison used was from a bamboo in Kyoto, Japan, which made the bulb last more than 1,000 hours. Over the years, GE continued to innovate in many fields, such as inventing the first US jet engine for commercial aviation in 1946 – developed the axial flow compressor, which is being used in every modern jet engine and gas turbine today. Then in 1976, GE made a breakthrough in healthcare technology as the invention of a “rotate-only” CT scanner was introduced, making it the world’s first. Working at GEHP, you will have great opportunities to approach: • Advanced technologies in the world • Multi-cultural, dynamic, and open environment • Competitive compensation & benefit policy • Professional training on expertise, leadership skills, and soft skill • Career growth globally More jobs at: https://jobs.gecareers.com/global/en/home Ẩn chi tiết
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Tìm thêm việc làm
GE VIET NAM
Địa chỉ: 15th Floor, Pacific Place, 83B Ly Thuong Kiet street, Tran Hung Dao ward, Hoan Kiem district, Ha Noi
Quy mô: 500-999 nhân viên
Việc làm tương tự
Technical Support Engineer - Asean
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ