Team Head

*Reports to : Zone Head

*Purpose of this role: Build, develop, and manage agency force and sales activities to achieve assigned sales target within company guidelines.
+ No. of subordinate (Please describe the job level and role of subordinate): Agency Leaders
+ Please indicate financial and non-financial KPIs for this role.
- Assigned sales target
- Agency force Recruitment
- Ad Team development
- New area coverage development
- Active Ratio of Agents in the first 30, 60, 90 days
- Active Ratio, Cases/ Active Agents, Case size, Production/ Agent
- Agency retention ratio
- Building up a strong Agency Force, good GVL corporate brand via excellent service
+ Please give a description of key challenges of this role:
- To grow, motivate, train, coach, retain and develop sales team
- To utilize resources to achieve sales target and maintain compliance within company guidelines.
+ Please describe which parties are usual contact in their role including internal or external parties and describe the nature of communication with these parties:
• Internal: Agency Operations, Customer Service, Agency Force
• External: Customers

*Main Responsibility
+ Grow, maintain active and manage agency force to develop business:
• Always develop networking to grow agency force in assigned areas
• Supervising, monitoring agency activities to achieve sale target at the same time ensure compliance with Company rules
+ People development:
• To coach and train and develop BDM down lines, UMs, USs and Agents
• Conducting workshops, motivation talk, special programs for leaders, agents
+ Sales operation process and product enhancement:
• Report to Company about market information about product and service to contribute to enhance operation and control process, effectiveness concerning customer service, claims, and the related.
• Quickly resolve all complaints from clients concerning Agency Force to ensure quality service and client satisfation.
• Actively build relationships and trust with customers

*Education /knowledge
• University Degree
• Knowledge of insurance business, agencies and underwriting principles
• Knowledge of financial concepts, including financial planning and financial understanding of insurance products
• Knowledge of sales concepts in insurance, including corporate applications

*Experience
• Minimum 5 years of experience in Life Insurance, with a sales focus

*Skills
• Good communication (Vietnamese & basic English)
• Sales Management
• Business Planning
• Proficiency in MS office applications
• Presentation
• Training, Coaching
• Sales
• Life Insurance license
• Training, Coaching, Selling, Motivation

- Company's Policy

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