Teaching Assistant - Học Viện Golf Els Việt Nam

Assisting the EPGA Teaching Professionals in delivering golf lessons in the Academy
• Translating of golf lessons if required by the client or coach. A coach may still require the assistant just in case.
• Hours of duty must be flexible and follow the demand of the client and the teaching professionals schedule.
• When not translating, they should be assisting any non-translated lessons (If required by the coach) or attending to other golf academy business as assigned by the Head Teaching Professional or Managing Director.
• Spend time talking to EPGA members/guests and visitors to the facility which will include walking onto the driving range and interacting with the golfers
• If our coaches are offering any FREE trial swing Analysis, then you must promote this to the golfers that are onsite using EPGA and encourage them to TRY before they BUY
• Coordinates each tournament or event from the initial planning stages until the completion of the event, in conjunction with other EPGA departments
• Advises the Operations, Guest services and Maintenance teams of future events in order to facilitate proper coordination of special set-up requirements and staffing levels.
• Answers any questions on the social media platforms that are directed at the academy.
• Reply to client emails and keep in touch with the client, and ensures lessons are taken within the validity of the packages.
• Actively promotes and sells the golf packages, events and membership to the academy clients
• Responsible for setting up clients details in the coaching software system ready for the coach’s lesson.
• If lesson is to be conducted outside, ensure golf cart and balls are ready
• Lessons schedules must be distributed to all departments so they are aware of the schedules for the day
• Must ensure customers details are loaded and ready for each lesson and must be present in the Studio before the golf coach to meet the student prior to the lessons commencing

• A solid knowledge of golf would be an advantage but training will be given to the ideal candidate.
• Experience of a similar sales role, membership sales would be an advantage.
• Ability manage a busy workload and achieve financial targets
• Positive and proactive attitude
• Outstanding customer care skills
• Patience, willingness to listen and the ability to work in a fast paced environment and ignore distractions are critical personal qualities, together with, above all, a passion for delivering first class customer service while meeting the needs of the business.

* BenefitS:
- Position will offer a base salary.
- Benefits package includes eligibility for health insurance, dental, and paid time off.
- Association dues and continuing education allowance are also included.

- Benefits package includes eligibility for health insurance, dental, and paid time off
- Association dues and continuing education allowance are also included

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