Talent Development & Culture Manager

• Provide a professional, advisory and executive support service to the General Manager to assist in meeting the strategic goals of the establishment.

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receives ongoing training in Marriott Corporate Training Programs.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Evaluate training effectiveness by attending as many training sessions as possible.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Assist in the selection and appointment of new associates within the training department.

• Participate in the Hotel “Manager on Duty” program.

• Attend meetings as required.

• Implement opportunities for quality Team Building.

• Ensure that all associates comply with the grooming and uniform standards.

• Ensure compliance with legislated heath and safety requirements within the workplace.

• Comply with all Corporate and Hotel Standards and Procedures.

• Promote by example the principles of “The Power of Service”.

• Actively promote a work environment, which cares for guests and associates alike.

• Manage the administration of trainees and apprentices on the property.

• Other Task from General Manager and Director of Human Resource.

Management skills
Organizational & time management skills
Keyboard/Computer skills
Professionalism
Communication skills (written/verbal)
Sound human resources skills
Strong training skills
Project management skills
Influencing skills
Rapport Building
Coaching
Quality awareness

- Service Charge, Parking and Meals fee are included in salary
- According to the current Social Insurance Law
- Provided the skill training course by Company

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