System Administrator 1 (Helpdesk Support Technician)
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 129 lượt xem
Ngày cập nhật: 18/04/2019
Thông Tin Tuyển Dụng
Mô tả công việc
Job Description:
• Provide day-to-day technical support to employees via Helpdesk Ticketing System
• Troubleshoot and resolve basic client hardware, operating system, and software related problems
• Maintain Inventory of all IT equipment (laptops, servers, network equipment, etc.)
• Install Various EDA Tools
• Collaboration with both Admin Team and Lab Manager for Lab/Admin tasks
• Actively work in the Helpdesk Ticketing System to respond, resolve, and/or escalate tickets to the appropriate teams in a timely manner to maintain SLAs (Service Level Agreements).
• Create Solutions/documentation as needed
• Create/Remove User Accounts in various systems as needed
• Excellent organizational and interpersonal skills along with good verbal and written skills
• Assist with managing various tools such as Microsoft (Office 365, Azure, Intune, Windows 10, Office), Apple (Mac OS), Antivirus/Malware, Encryption
• Strong customer service skills
• Abie to quickly adapt to fast changing priorities and deadlines
• Able to work with minimum supervision
• Provide day-to-day technical support to employees via Helpdesk Ticketing System
• Troubleshoot and resolve basic client hardware, operating system, and software related problems
• Maintain Inventory of all IT equipment (laptops, servers, network equipment, etc.)
• Install Various EDA Tools
• Collaboration with both Admin Team and Lab Manager for Lab/Admin tasks
• Actively work in the Helpdesk Ticketing System to respond, resolve, and/or escalate tickets to the appropriate teams in a timely manner to maintain SLAs (Service Level Agreements).
• Create Solutions/documentation as needed
• Create/Remove User Accounts in various systems as needed
• Excellent organizational and interpersonal skills along with good verbal and written skills
• Assist with managing various tools such as Microsoft (Office 365, Azure, Intune, Windows 10, Office), Apple (Mac OS), Antivirus/Malware, Encryption
• Strong customer service skills
• Abie to quickly adapt to fast changing priorities and deadlines
• Able to work with minimum supervision
Yêu cầu ứng viên
• Minimum of an A.S. degree in information technology or equivalent
• 3-5 years of IT helpdesk support experience is highly preferred
• Must have good working knowledge of Windows/OS X/Linux operating systems
• Bonus if you have experience with EDA tools
• Excellent verbal and written communication skills in English
• 3-5 years of IT helpdesk support experience is highly preferred
• Must have good working knowledge of Windows/OS X/Linux operating systems
• Bonus if you have experience with EDA tools
• Excellent verbal and written communication skills in English
Quyền lợi được hưởng
- Personal Accident and private healthcare Insurance for employee and family
- Travel opportunities to abroad
- Excellent compensation and benefits
- Travel opportunities to abroad
- Excellent compensation and benefits
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
AMPERE COMPUTING VIETNAM
Incubation Building, Lot D.01, Tan Thuan Street, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, Dist 7, HCMC
Người liên hệ: Ms Lien Duong
Incubation Building, Lot D.01, Tan Thuan Street, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, Dist 7, HCMC
Người liên hệ: Ms Lien Duong
Ampere is leveraging the depth and expertise within the cloud and semiconductor industries to push the boundaries of emerging cloud applications. Our world class team of scientists are focused on the development of new semiconductor designs and building out the first software ecosystem for Arm®-based server processors. We give our ...Chi tiết
Ampere is leveraging the depth and expertise within the cloud and semiconductor industries to push the boundaries of emerging cloud applications. Our world class team of scientists are focused on the development of new semiconductor designs and building out the first software ecosystem for Arm®-based server processors. We give our customers the freedom to challenge the status quo and accelerate next-generation data centers for the most memory-intensive applications. Ampere Computing’s Headquarters are located in Santa Clara, California, USA. Sales and Engineering offices are located throughout the world. Vietnam Design Center provides good compensation and benefit programs and working conditions. Company website: http://www.amperecomputing.com Ẩn chi tiết
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AMPERE COMPUTING VIETNAM
Địa chỉ: Incubation Building, Lot D.01, Tan Thuan Street, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, Dist 7, HCMC
Quy mô: 100-499 nhân viên
Việc làm tương tự
System Administrator 1 (Helpdesk Support Technician)
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ