Survey & Analytics Officer

The role & key responsibilities

- Manage RMIT survey processes.
- Manage all survey communications and data collection processes. Liaise with staff across the university to ensure survey response rates deliver reports of good or sufficient reliability.
- Recruit, train, and manage Student Survey Representatives.
- Prepare all reports with the highest level of accuracy, and within agreed timelines.
- Use relevant software to analyse data and prepare reports and visualisations.
- Champion the role of data in improving the student learning experience and build teaching staffs’ confidence in the value of student feedback and its importance in improving the student learning experience.
- Strictly protect and maintain the confidentiality of data and reports.
- Collaborate with professional staff responsible for Office of Strategy and Governance and Student Record System management to ensure efficient sharing of data and reporting.

Key selection criteria

- A degree and/or postgraduate qualification relating to Market Research, Data Science, Statistics or other relevant field.
- Experience in working with databases, undertaking data collection, and statistical analysis of complex tracking datasets, using data visualisation tools and contemporary professional tools (e.g., Qualtrics, SPSS, Tableau).
- Attention to detail; strong analytical skills; ability to prioritise and schedule tasks, and to manage time and resources; and continuously improve processes.
- Interpersonal skills, good communication with staff at all levels of the organisation.
- Professional integrity and confidentiality and security when working with sensitive information.
- English proficiency requirements: BULATS score 65, equivalent to IELTS (General) 6.0. RMIT Vietnam will require you to complete a BULATS test to assess your level of English before an offer of employment can be made.

Benefits

- Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
- Attractive salary package with base salary starting from VND 20,800,000 gross per month
- Meal allowance VND 680,000; Clothing allowance VND 416,000 gross per month
- 13th month Tet bonus
- Private premium medical insurance
- 20 days annual leave, 10 days sick leave per annum
- Education fee support for staff dependants after a qualifying period

To find out more
For full JD and how to apply, please click on the link below:
http://careers.rmit.edu.vn/vn/en/job/568251/survey-and-analytics-officer

Applications close: 02 Oct 2018 SE Asia Standard Time

- 13th month salary
- Premium healthcare plan for you and your family
- 20 days full paid leave annually

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