Sr. Specialist - Supplier Sustainability

GENERAL SUMMARY:
Implements the Assessment & Remediation program and provides implementation support on Workplace Cooperation and Workforce Engagement programs, and any new initiatives that may be introduced in the future.
Under guidance and direction from Program Manager/Sr. Manager, supports engagement with local stakeholders including government, trade union, NGO, brand, and vendor representatives.

ESSENTIAL DUTIES & RESPONSIBILITIES :
1. Program Development (5% to 10%)
• Supports program development tasks on an as-needed basis under the guidance of Program Managers/Sr. Manager.
2. Program Implementation (80% to 90%)
• Conduct assessments and follow-ups following the protocols and practices outlined in the Assessment Manual.
• Develop practical and sustainable corrective action plans, and manage them according to established timeframes.
• Accurately document areas of non-conformance, and ensure the issue escalation policy is adhered to, as per the department requirements.
• Manage own assessment and follow-up schedules, report expenses, and other administration tasks according to established company and department protocols.
• Support the delivery of other Supplier Sustainability programs according to team documents, guidelines, and training materials.
3. Partnerships (10% to 15%)
• Manage partnerships with designated vendors and factories
• Manage relationship with Sourcing/QA partners at the Spoke office level
• Under guidance and direction from Program Manager/Sr. Manager, support local engagements with trade unions, NGOs, governments, and other stakeholders on an as-needed basis.

REQUIRED QUALIFICATIONS:
1. Knowledge, skills & abilities:
✓ Excellent diagnostic/analytical skills
✓ Possess sound judgment
✓ Strong verbal/written communication and presentation skills
✓ Superb people skills
✓ Comprehensive knowledge of local laws
✓ Strong comprehension of efficient Human resource and sound Management systems
✓ Proficient root cause analysis skills
✓ Sensitive to cultural idiosyncrasies
✓ Good computer skills
✓ Strong attention to detail and meeting deadlines
✓ Skilled at multi-tasking tasks/projects
2. Requirements:
✓ Capable of utilizing a collaborative approach to positively influence change management with various levels of vendor and facility management.
✓ Ability to organize and present thoughts clearly and concisely into well-constructed, easy to understand and meaningful reports, proposals, presentations and other communications.
✓ Possess the aptitude of learning new skills and training vendor/facilities.
✓ Works fairly independently and handles various issues of high complexity.
✓ Self-motivated, energetic, confident, thoughtful and respectful
3. Minimum educational level:
B.A./B.S. preferred in a related or comparable field
4. Minimum experience:
✓ At least 3 years working in CSR field
✓ At least 1 year experience in training delivery
✓ 1-2 years’ experience working with labor and environmental law and/or compliance preferred
✓ 1- 2 years’ experience in a legal, accounting, retail, or human rights environment
✓ 1-2 years in project management
5. Physical Requirements:
Ability to travel (20%-75%) of time
6. Key Skills and Competencies:
***Leadership:
✓ Takes risks and implements ideas in discussion with supervisor or leadership
✓ Ethics & Value
✓ Self-Development
✓ Approachability
✓ Creativity
✓ Adaptation on changes
****Decision Making & Accountability:
✓ Accountable for own individual outputs and providing input into local decisions
✓ Makes own decisions based on experience or analysis of data and information
✓ Demonstrated proficiency
✓ Time Management
✓ Informing
✓ Action Oriented
****Interpersonal skills:
✓ Requires effective interpersonal skills
✓ Customer Focus
✓ Communication Skills
✓ Presentation Skills
✓ Negotiation Skills
✓ Influencing Skills

- 13th month and annual performance bonus
- Premium Health Care for self and family
- Professional training opportunities

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