Social Media Manager: Hospitality Specialist
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 92 lượt xem
Ngày cập nhật: 01/02/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Quản lý điều hành, Marketing/Quảng cáo, Báo chí/Truyền hình
Mô tả công việc
The Social Media Manager: Hospitality Specialist is a highly motivated, creative individual with a previous experience in the hospitality or/and F&B industry and a passion for connecting with current and future customers. That passion comes through as he/she manages and helps his team of Social Media Community Managers to engages with fans and customers on a daily basis, with the ultimate goal of turning fans into customers.
The Social Media Manager: Hospitality Specialist is instrumental in managing the company’s content-related assets.
* RESPONSIBILITIES
1. PLANNING
• Creating a social media strategy, a plan and a set of KPIs for each client
• Creating the right content, promotion, engagement, conversion strategy
2. IMPLEMENTATION
• Developing of brand awareness and online reputation
• Creating campaigns that help to achieve marketing goals
• Developing relevant content topics to reach the company’s target customers
• Creating, curating, and managing all published content (images, video and written)
• Developing and expanding community and/or influencer outreach efforts
• Overseeing social media design content
• Creating methods to incentivize customers to give honest feedback through special rewards and perks that tend to create strong relationships between a business and its clients
• Administrating the creation and publishing of relevant, original, high-quality content
• Creating and managing a publishing schedule and a content editorial calendar to manage content and plan specific, timely marketing campaigns
• Creating the right Facebook Ads strategy to promote the pages and campaigns you are in charge of
3. MONITORING & OPTIMIZATION
• Monitoring the company’s social media accounts and offer constructive interaction with users
• Monitoring trends in social media tools, applications, channels, design and strategy
• Monitoring effective best practices for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results
• Identifying and improving organizational development aspects that would improve content
4. REPORTING
• Analyzing campaigns and data from his team and turn them into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns
• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Analyzing the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan
• Compiling reports for management showing results (ROI)
The Social Media Manager: Hospitality Specialist is instrumental in managing the company’s content-related assets.
* RESPONSIBILITIES
1. PLANNING
• Creating a social media strategy, a plan and a set of KPIs for each client
• Creating the right content, promotion, engagement, conversion strategy
2. IMPLEMENTATION
• Developing of brand awareness and online reputation
• Creating campaigns that help to achieve marketing goals
• Developing relevant content topics to reach the company’s target customers
• Creating, curating, and managing all published content (images, video and written)
• Developing and expanding community and/or influencer outreach efforts
• Overseeing social media design content
• Creating methods to incentivize customers to give honest feedback through special rewards and perks that tend to create strong relationships between a business and its clients
• Administrating the creation and publishing of relevant, original, high-quality content
• Creating and managing a publishing schedule and a content editorial calendar to manage content and plan specific, timely marketing campaigns
• Creating the right Facebook Ads strategy to promote the pages and campaigns you are in charge of
3. MONITORING & OPTIMIZATION
• Monitoring the company’s social media accounts and offer constructive interaction with users
• Monitoring trends in social media tools, applications, channels, design and strategy
• Monitoring effective best practices for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results
• Identifying and improving organizational development aspects that would improve content
4. REPORTING
• Analyzing campaigns and data from his team and turn them into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns
• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Analyzing the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan
• Compiling reports for management showing results (ROI)
Yêu cầu ứng viên
• Bachelor’s Degree in Marketing, Communications or related field
• Previous experience in marketing, branding, social media management or hospitality industry
• 3+ years experience in social media management (in hospitality industry is a plus)
• Exceptional multi-tasking and problem solving skills
• Knowledge of Facebook’s advertising platform
• Proficient in content marketing theory and application
• Experience sourcing and managing content development and publishing
• Ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound
• Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios
• Excellent writing and language skills
• Ability to effectively communicate information and ideas in written format
• Time management, a team player
• Knowledge of principles of SEO including keyword research and Google Analytics.
• Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution
• Previous experience in marketing, branding, social media management or hospitality industry
• 3+ years experience in social media management (in hospitality industry is a plus)
• Exceptional multi-tasking and problem solving skills
• Knowledge of Facebook’s advertising platform
• Proficient in content marketing theory and application
• Experience sourcing and managing content development and publishing
• Ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound
• Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios
• Excellent writing and language skills
• Ability to effectively communicate information and ideas in written format
• Time management, a team player
• Knowledge of principles of SEO including keyword research and Google Analytics.
• Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution
Quyền lợi được hưởng
- Opportunity to get fast growing development with the talented team members
- Get great discount for many hotels, resorts, restaurants, spa centers in Viet Nam
- Holidays: 12 days + national holidays
- Get great discount for many hotels, resorts, restaurants, spa centers in Viet Nam
- Holidays: 12 days + national holidays
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
INNOVO JSC/ CITY PASS GUIDE/ #IMHCMC
42/38A Hoàng Diệu, Phường12, Quận 4
Người liên hệ: Ms. Nhai - HRM
42/38A Hoàng Diệu, Phường12, Quận 4
Người liên hệ: Ms. Nhai - HRM
Innovo JSC is the mother company of Citypassguide.com and #iAMHCMC brands and a small integrated digital marketing and media agency that helps some small to medium organisations grow their business via amplifying their online and offline presence. We specialise in the travel and F&B industry sectors and we work with ...Chi tiết
Innovo JSC is the mother company of Citypassguide.com and #iAMHCMC brands and a small integrated digital marketing and media agency that helps some small to medium organisations grow their business via amplifying their online and offline presence. We specialise in the travel and F&B industry sectors and we work with many of Vietnam’s leading brands choosing Innovo JSC as their marketing partner. Innovo JSC’s hedgehog concept is to be the most credible local content provider, and to ensure a targeted reach through our premium channels for a high return. Our team is a bunch (20) of multicultural, talented professionals with over 60 years of combined experience led by a management team with hands-on experience. Innovo JSC delivers stand-out marketing strategies and campaigns that achieve their objectives and maximise return on investment. www.innovo.vn City Pass Guide is Vietnam’s leading guidebook publisher, we understand the market needs better than anyone else at a key moment in the transformation of Vietnam’s travel industry. Our experience allows us to develop complete solutions for key players looking to effectively reach their target demographics. With our competitive pricing and the strong performance of our packages, there are no comparable competitors in the marketplace. We are already Vietnam’s leading information provider for travellers and residents based in Vietnam. Our travel guides are available in print and online format. The HCMC Resident guidebook and the launched series of City Pass destination maps for Hanoi and Saigon lead the market as well. Our well-established #iAMHCMC Gazette is widely recognised for the quality of its concept, content and design. Our effective email marketing campaigns and large database is currently leading the market to reach middle-class to high-end English speaking Vietnamese and expatriates in HCMC. All this to be an essential resource of credible information for residents, expats and travellers from all over the world. www.citypassguide.com MISSION STATEMENT Citypassguide.com strives to be Vietnam’s most credible information provider for premium travellers and #iAMHCMC does the same for Saigon’s residents. We take the best elements from East and West and we develop sincere, transparent and sustainable relationships. Valuing teamwork, attention to detail, honesty, courtesy, creativity and innovation, Citypassguide.com and #iAMHCMC aims to be inspiring Vietnamese brands with worldwide recognition for the quality of its integrated marketing products and services. CORE VALUES Credible: our information is comprehensive, practical, valid, timely and as objective as possible. Customer focus: we aim to serve them well and to continuously add value to their businesses. Innovation: our goal is to constantly reinvent ourselves and the way we work. Leadership: our cutting-edge creative solutions combine quality, design and flair. Qualitative: our mission is to deliver effective solutions that are tested and proven. Passion: we want to develop insightful and fun content for our audiences. Transparent: our communication is open, honest, courteous and transparent. Ẩn chi tiết
Bạn đang xem tin việc làm Social Media Manager: Hospitality Specialist trong ngành được tuyển dụng tại bởi INNOVO JSC/ CITY PASS GUIDE/ #IMHCMC. INNOVO JSC/ CITY PASS GUIDE/ #IMHCMC đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Social Media Manager: Hospitality Specialist cách đây lúc 02/03/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
INNOVO JSC/ CITY PASS GUIDE/ #IMHCMC
Địa chỉ: 42/38A Hoàng Diệu, Phường12, Quận 4
Quy mô: 25-99 nhân viên
Việc làm tương tự
Social Media Manager: Hospitality Specialist
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ