Shipping Operation Manager (Shipping Sales Manager)

Handle all shipments (for import, export for both sea & air)
• Receive information from foreign agents, domestic customers, colleagues in the company to quote door to door costs (including: shipping charges, loading, inspection, import license ..., depending on the different request)
• Handle consolidation cargo
• Co-operate well with partners/ co-workers (customs, forwarders, carriers, trucking companies…) to provide good service to customer & also avoid any trouble.
• Customer service carefully.
• Response and discuss to customers some information related to shipments such as cost incurred, missing documents…
• Effectively solve customers’ complaints (if any). Connect closely to customers to avoid/to solve any problem (if any)
• Check rate and serve for bidding. Collect and check rate: ocean freight/air freight/trucking rate/customs rate to make sure the best rate for bidding
• Report to Director for any irregularity.
• Have experience and relationship with customs clearance and sea line, airline
• Check customs rate in any case.
• Check customs condition for all kinds of shipments (import/export, sea/air)

• Have experience handle cargo to Cambodia
• Graduated from Foreign Trade University/college, Maritime University
• Over 5 year experience in shipping operations/customer services
• Over 2 year experience in management role
• Experience consulting Customs procedures and other procedures related to import and export services/ Control customs department
• Having a good relationship with the Customs department, the Ministry of Industry and Trade, ...;
• Mastering and understanding of knowledge and legislation on transport, warehouse management.
• Strong customer service
• Good written and spoken English (required)
• Young, energetic, hardworking, honest, responsible; willing to traveling
• High sense of responsibility
• Withstand high work pressure
• Time management and multi-task management skills.
• Ability to work independently and work in teams

- Theo chính sách của công ty

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp