Service Technical Support Staff
Mức lương: 15-20 triệu
Đã hết hạn nộp hồ sơ - 253 lượt xem
Ngày cập nhật: 27/02/2020
Thông Tin Tuyển Dụng
Mô tả công việc
1. Technical support to customers and dealers
To receive technical support request from customers and dealers
To support customers and dealers to fix the technical problem online and on-site in normal and in urgent cases
2. Warranty support to dealers and Hino’ warranty team
To check the warranty cases on-site for product failure or operation failure
Support warranty Hino to approve warranty for the difficulty cases
3. To support customer care event
Safety & Eco drive training for customers at customer sites and event location
Technical support and training for fleet customers
Support other event related to technical matter
4. Support technical training team to develop and standardize SOP:
Free Maintenance Program
High frequent maintenance and repair
5. Support to engine test for Vehicle Type Approval.
Support to remove the engine from the vehicle, install the engine for testing at the testing center
6. Other activities
To support Hino Production Division request
To support Hino Motors Japan request (Service campaign, others)
Other jobs upon assignment
7. Reporting
Monthly technical report results report
To receive technical support request from customers and dealers
To support customers and dealers to fix the technical problem online and on-site in normal and in urgent cases
2. Warranty support to dealers and Hino’ warranty team
To check the warranty cases on-site for product failure or operation failure
Support warranty Hino to approve warranty for the difficulty cases
3. To support customer care event
Safety & Eco drive training for customers at customer sites and event location
Technical support and training for fleet customers
Support other event related to technical matter
4. Support technical training team to develop and standardize SOP:
Free Maintenance Program
High frequent maintenance and repair
5. Support to engine test for Vehicle Type Approval.
Support to remove the engine from the vehicle, install the engine for testing at the testing center
6. Other activities
To support Hino Production Division request
To support Hino Motors Japan request (Service campaign, others)
Other jobs upon assignment
7. Reporting
Monthly technical report results report
Yêu cầu ứng viên
- Bachelor in automobile, mechanical, technical field
- 3-5 years’ experience in actual truck repair, heavy equipment, special purpose vehicle …etc.
- Analytical & problem solving - Technical.
- Understanding of dealer after sales operation and service technical matters.
- Experience in using diagnostic software.
- Hand-on technical skills
-Team work/Cross-functional working skill.
-Customer-oriented.
-Good at English.
- 3-5 years’ experience in actual truck repair, heavy equipment, special purpose vehicle …etc.
- Analytical & problem solving - Technical.
- Understanding of dealer after sales operation and service technical matters.
- Experience in using diagnostic software.
- Hand-on technical skills
-Team work/Cross-functional working skill.
-Customer-oriented.
-Good at English.
Quyền lợi được hưởng
- 13th payment, bonus
- Training abroad opportunities
- Professional working environment
- Training abroad opportunities
- Professional working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

HINO MOTORS VIETNAM, LTD.
83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi
83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi
HINO MOTORS VIETNAM, LTD is the result of successful co-operation between Hino Motors, Ltd; Sumitomo Corporation and Vietnam Motor Industry Corporation, located at 83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi. Establishment since 1996 until now, HINO MOTORS VIETNAM, LTD has continuously deploy all corporation activities in line with company ...Chi tiết
HINO MOTORS VIETNAM, LTD is the result of successful co-operation between Hino Motors, Ltd; Sumitomo Corporation and Vietnam Motor Industry Corporation, located at 83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi. Establishment since 1996 until now, HINO MOTORS VIETNAM, LTD has continuously deploy all corporation activities in line with company philosophy of contributing to the development of more prosperous society and better standard of living, by providing Vietnamese peoples the products and services with the best quality. With its main products are light trucks, medium trucks, heavy trucks and bus chassis, HINO products have ever been and being a smart choice for users. HINO trucks are bringing in its body a great mission: they are where the manufacturers send their pride in each of his lines of designing to satisfy to the Hard God by the technology advantages of the products. With the motto "HINO – the Global brand for All Customers" we are trying to get customers to the maximum benefit from the usage of HINO trucks or buses. At the same time, we are also trying our best efforts in studying to provide the products with high safety for drivers and passengers ride and other means of transportation, supplying the products that will bring the fresh and green environment for Vietnam and the global Ẩn chi tiết
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Tìm thêm việc làm
HINO MOTORS VIETNAM, LTD.
Địa chỉ: 83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi
Quy mô: 100-499 nhân viên