Service Senior Staff (Customer Service Satisfaction)
Mức lương: 15-20 triệu
Đã hết hạn nộp hồ sơ - 114 lượt xem
Ngày cập nhật: 06/01/2020
Thông Tin Tuyển Dụng
Mô tả công việc
The mission is to improve customer satisfaction and conducting the promotion activities to increase customer retention, loyalty and value. The tasks included but not limited as below:
- In charge of customer service satisfaction survey.
- Customer complaint handling, co-operate with dealers and other departments to resolve customer complaints in order to improve customer satisfaction
- Support to achieve customer paid service units and active unit in operation from service promotion activities
- Implementation of the Dealer incentive program
- Monitor service promotion activities from market and competitors
- Conduct the training for dealers ‘staffs
- Make reports and other tasks assigned by Supervisors
- In charge of customer service satisfaction survey.
- Customer complaint handling, co-operate with dealers and other departments to resolve customer complaints in order to improve customer satisfaction
- Support to achieve customer paid service units and active unit in operation from service promotion activities
- Implementation of the Dealer incentive program
- Monitor service promotion activities from market and competitors
- Conduct the training for dealers ‘staffs
- Make reports and other tasks assigned by Supervisors
Yêu cầu ứng viên
- Bachelor's Degree holder
- Proficiency in English & MS Office
- Understanding: service business-basic financial, service marketing knowledge, dealer aftersales operation, service market and customer relation management
- Good communication & Problem-solving skill
- Having experience in Automobile Sales is a plus
- Proficiency in English & MS Office
- Understanding: service business-basic financial, service marketing knowledge, dealer aftersales operation, service market and customer relation management
- Good communication & Problem-solving skill
- Having experience in Automobile Sales is a plus
Quyền lợi được hưởng
- 13th month salary
- 24h insurance
- Saturday off, friendly working environment
- 24h insurance
- Saturday off, friendly working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty

HINO MOTORS VIETNAM, LTD.
83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi
83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi
HINO MOTORS VIETNAM, LTD is the result of successful co-operation between Hino Motors, Ltd; Sumitomo Corporation and Vietnam Motor Industry Corporation, located at 83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi. Establishment since 1996 until now, HINO MOTORS VIETNAM, LTD has continuously deploy all corporation activities in line with company ...Chi tiết
HINO MOTORS VIETNAM, LTD is the result of successful co-operation between Hino Motors, Ltd; Sumitomo Corporation and Vietnam Motor Industry Corporation, located at 83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi. Establishment since 1996 until now, HINO MOTORS VIETNAM, LTD has continuously deploy all corporation activities in line with company philosophy of contributing to the development of more prosperous society and better standard of living, by providing Vietnamese peoples the products and services with the best quality. With its main products are light trucks, medium trucks, heavy trucks and bus chassis, HINO products have ever been and being a smart choice for users. HINO trucks are bringing in its body a great mission: they are where the manufacturers send their pride in each of his lines of designing to satisfy to the Hard God by the technology advantages of the products. With the motto "HINO – the Global brand for All Customers" we are trying to get customers to the maximum benefit from the usage of HINO trucks or buses. At the same time, we are also trying our best efforts in studying to provide the products with high safety for drivers and passengers ride and other means of transportation, supplying the products that will bring the fresh and green environment for Vietnam and the global Ẩn chi tiết
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Tìm thêm việc làm
HINO MOTORS VIETNAM, LTD.
Địa chỉ: 83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi
Quy mô: 100-499 nhân viên