Service Engineer - Scientific

Mức lương: Thỏa thuận

Đã hết hạn nộp hồ sơ - 88 lượt xem

Ngày cập nhật: 14/06/2019

Thông Tin Tuyển Dụng

Hình thức làm việc: Toàn thời gian

Chức vụ: Nhân viên

Ngành nghề: Công nghệ cao

Giới tính:Không yêu cầu

Bằng cấp:Chưa cập nhật

Làm việc tại:Hà Nội


Mô tả công việc

The Service Engineer provides customer support, repair and testing of all instrumentation and performs field service calls and installations.
Installation & Service support:
• Responsible for the installation and getting the final acceptance from the customer.
• Responsible for the maintenance of the installed base
• Responsible for keeping the demo equipment fully operational.
• Provides customer service for all instrumentation
• Provides customer phone and e-mail support
• Performs field service for installations and repair.
• Trains customers on software and hardware of instrument.
• Installs upgrades.
• Handles in-house customer repairs.
• Promote service replacement parts, service contracts.
• Responsible for getting the installations tools
Quotations:
• Prepare quotations for service issue when system out of warranty
• Prepare quotations for parts and service contract
Communication:
• Make sure that the communication is clear and trustfully.
• Provide a report through CRM immediately after each visit...
• Share the report with other people
• Update the CRM customer data base after each visit
• Ensure that the customer received all the information he requested
• Report to the management any problems
• Write in English a trouble-shooting note for each solved problem

Training:
• Responsible for a proper training of the customer
• Responsible for being properly trained

Receivables & Finances:

• Responsible for getting the acceptation documents for final payment
• Provide help to the sales coordinator to collect the remaining fund.
• Responsible for cost reduction by optimizing travel itinerary, and time reduction for installation and repair


Other issues for Operation

• Participation on request to technical seminars or shows
• Provide all the necessary information to the sales coordinator to updated customer data base
• Provide all the necessary information to the sales coordinator to updated user list.
• Other duties as assigned.

Yêu cầu ứng viên

- Minimum Bachelor Degree in Electrical/Electronics/Mechanical Engineering or Physics
- Preferably 1 - 2 years working experience in the servicing, maintaining scientific & analytical instruments;
- Must be willing to travel throughout Vietnam
- Excellent customer focus with positive attitude and the ability to remain calm & rational under stressful condition;
- Good knowledge of Microsoft package ( Excel, Power point, word ). Any knowledge of a programming language is a plus
- Foreign Language: The candidates must speak English frequently

Other information:
- 5 working days/week (Mon to Fri - OT claim)
- Product training will be provided
- Submit CV in English language
- Expected salary is required to indicate in CV

Quyền lợi được hưởng

- Performance bonus
- Personal Accident, Medical Expenses Insurance for employee
- Overseas training, internal training, external outsource training

Cách thức ứng tuyển

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp

Giới thiệu về công ty

HORIBA VIETNAM COMPANY LIMITED
HORIBA VIETNAM COMPANY LIMITED
Unit 6, 10 Floor, CMC tower, Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, Hanoi
HORIBA Ltd, Japan, is a global leader in advanced analytical and measurement technology that has set high quality and performance standards across a wide range of fields. HORIBA Vietnam Company Limited is established as part of its expansion plan to provide better service to its channel partners and users in ...Chi tiết
HORIBA Ltd, Japan, is a global leader in advanced analytical and measurement technology that has set high quality and performance standards across a wide range of fields. HORIBA Vietnam Company Limited is established as part of its expansion plan to provide better service to its channel partners and users in Vietnam. At HORIBA, we believe dreams and hopes together with the marvels of technology to create the future. We invited you to “Explore the future” with us. COMPENSATION & BENEFITS: - Negotiated salary - 5 working days/week - Compulsory insurance & Personal Income Tax Declaration are followed Vietnamese laws - Other attractive benefits following company and Group company policies Ẩn chi tiết
Bạn đang xem tin việc làm Service Engineer - Scientific trong ngành Công nghệ cao được tuyển dụng tại Hà Nội bởi HORIBA VIETNAM COMPANY LIMITED. HORIBA VIETNAM COMPANY LIMITED đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Service Engineer - Scientific cách đây lúc 12/07/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.

HORIBA VIETNAM COMPANY LIMITED

(0 đánh giá công ty) Viết đánh giá

Địa chỉ: Unit 6, 10 Floor, CMC tower, Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, Hanoi

Quy mô: 10-24 nhân viên


Việc làm tương tự

Service Engineer - Scientific

Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ