Service Engineer

We are seeking motivated candidates for the position of Service Engineer to promote General Medical Equipments and consumables (ventilator, operating lamp, operating table, medical waste treatment, Inhaled NO system, Medical recording and storage device, etc.).
- To check the configuration of equipment for tender
- To check, handover, install, T&C,… equipment in customers’ premises as instructed by the Business Development Manager.
- To perform all service jobs effectively and efficiently to ensure maximum customers’ satisfaction.
- To act as a product/application specialist to assist the sales staff to convince customers of quality and reliability of equipment sold by the Company.
- To maintain all testing equipment, tolls and diagnostic materials in good condition.
- To keep abreast of developments in technologies of the products represented by the Company so as to provide competent service support to customers.
- To follow up on existing customers to sign up for service contracts after the expiry of warranty service contracts.
- To ensure that all equipment repairs and maintenance service are promptly attended to and rectified within a reasonable period of time to minimize down time in the customers’ operations.
- To Conduct effective investigation of events and medical device failures. Determine corrective measures for repeated failures by working with manufacture
- To provide customers’ feedback of customers’ comments on Company’s products sold to them.
- To work closely with the sales personnel and Sales Team to increase market share of the equipment sold by the Company.
- To Maintain documentation for all activities of Biomedical equipment, including documentation of service histories on all biomedical equipment; documents describing policies, standards for use, maintenance, and repair of medical equipment, etc.
- To follow Oncall roster
- Ad Hock Function – Perform other miscellaneous duties as assigned by immediate superior.

- Candidate must possess at least a Diploma in Engineering (Electrical / Electronic / Biomedical) or equivalent.
- At least 2 year(s) of working experience in servicing and installing equipment in the related field is required for this position.
- Visibility requires maintaining a professional appearance and providing a positive company image to the public.
- Possess own transport and willing to travel.

Benefits:
- Competitive salary.
- Phone allowance.
- Commission
- Bonus: 13th Month salary (Tet Bonus) & 14th Month salary (MBO Bonus)
- Wedding gift (1 month salary); New Born baby gifts, Long service award
- Summer Holiday
- Parties: 8-3, Kick-off, 20-10, Mid-Autumn, Christmas, Year-end, Happy Friday…
- Oversea Training
- Compulsory Social Insurance, Health and Unemployment Insurance.
- Voluntary Insurance: Personal Accident 24/24, Health Insurance (Inpatient and Outpatient)
- Annual Health Check.
- Benefits for Schmidt Group Members
- Company Leave: Good Friday, Company Anniversary, Mid Summer, Mid Autumn, Christmas
- Professional, dynamic, international working environment
- Opportunity to prove your ability and develop yourself

- Thưởng doanh thu hấp dẫn
- Khám sức khỏe hàng năm và khám giữa kỳ (nhân viên nữ)
- Đào tạo, đi công tác trong và ngoài nước

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