Service Engineer

We are seeking motivated candidates for the position of Service Engineer to promote General Medical Equipments and consumables (ventilator, operating lamp, operating table, surgical instruments, laser lithotripter, etc.).
- To check the configuration of equipment for tender
- To check, handover, install, T&C,… equipment in customers’ premises as instructed by the Service Supervisor or Service Manager.
- To perform all service jobs effectively and efficiently to ensure maximum customers’ satisfaction.
- To act as a product/application specialist to assist the sales staff to convince customers of quality and reliability of equipment sold by the Company.
- To maintain all testing equipment, tolls and diagnostic materials in good condition.
- To keep abreast of developments in technologies of the products represented by the Company so as to provide competent service support to customers.
- To follow up on existing customers to sign up for service contracts after the expiry of warranty service contracts.
- To ensure that all equipment repairs and maintenance service are promptly attended to and rectified within a reasonable period of time to minimize down time in the customers’ operations.
- To Conduct effective investigation of events and medical device failures. Determine corrective measures for repeated failures by working with manufacture
- To provide customers’ feedback of customers’ comments on Company’s products sold to them.
- To work closely with the sales personnel and Sales Team to increase market share of the equipment sold by the Company.
- To Maintain documentation for all activities of Biomedical equipment, including documentation of service histories on all biomedical equipment; documents describing policies, standards for use, maintenance, and repair of medical equipment, etc.
- To follow Oncall roster
- Ad Hock Function – Perform other miscellaneous duties as assigned by immediate superior.

- Candidate must possess at least a Diploma in Engineering (Electrical / Electronic / Biomedical) or equivalent.
- At least 2 year(s) of working experience in servicing and installing equipment in the related field is required for this position.
- Visibility requires maintaining a professional appearance and providing a positive company image to the public.
- Possess own transport and willing to travel.

Benefits:
- Competitive salary.
- Phone allowance.
- Commission
- Bonus: 13th Month salary (Tet Bonus) & 14th Month salary (MBO Bonus)
- Wedding gift (1 month salary); New Born baby gifts, Long service award
- Summer Holiday
- Parties: 8-3, Kick-off, 20-10, Mid-Autumn, Christmas, Year-end, Happy Friday…
- Oversea Training
- Compulsory Social Insurance, Health and Unemployment Insurance.
- Voluntary Insurance: Personal Accident 24/24, Health Insurance (Inpatient and Outpatient)
- Annual Health Check.
- Benefits for Schmidt Group Members
- Company Leave: Good Friday, Company Anniversary, Mid Summer, Mid Autumn, Christmas
- Professional, dynamic, international working environment
- Opportunity to prove your ability and develop yourself

- Annual Health Check
- Phone allowance
- Summer Holiday

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