Service & Maintenance Engineer

* Reports to: Line Manager
* Cooperates with: Project Leader; Senior Technical & R&D; Technician; Factory Assistant
* Purposes of the Job
- To supervise and provide support for day to day activities of the Service and Maintenance Team including Treatment Operators
- To ensure all work related to service and maintenance is performed in a safe and efficient manner
- Key responsibilities/duties
- Supervise Treatment Operator team and ensures smooth operation of controlled atmosphere system
- Manage all activities of maintenance work, planning preventive maintenance and services
- Supervise, train, and provide direction to maintenance personnel
- Generate work orders, track progress and follow up as needed
- Order and source parts as needed for the completion of maintenance tasks
- Work with Project Leader and Technician to ensure the facility and equipment is operating safely and efficiently
- Be responsible for troubleshooting and technical helpdesk
- Provide consulting services and repair to customers
- Coordinate with Project Team in new projects in the installation, commissioning and conduct training for customers
- Make drawing, calculate, purchase materials, equipment etc. for maintenance and service works
- Take lead in cost savings and best use of many decisions of operation of maintenance
- Be the job coach for new Treatment Operators
- Perform annual performance appraisal of Treatment Operators
- Other tasks as required by Line Manager

* Knowledge and Qualifications
- Bachelor’s degree qualification in Electrical Engineering or equivalent related discipline
- Technical background sufficient to understand the technologies and technical issues involved with the product/service
- Knowledge of Logistic, Procurement is a plus
- Knowledge of automatic control is a plus
- Working experience in installing controlled system, PLC and repairing for air compressor, dryer, humidifier and sensors is a plus
- Knowledge of customer service

* Skills and Competencies
- Proficiency in specialized English and can communicate in English language
- Computer skills: can use Microsoft Office, Outlook, Auto CAD, 3D software
- Being able to understand and use technical/engineering document and drawings
- Being able to collect and analyze data
- Attention to details and Accuracy

- Attractive salary
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment

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