Senior Technical Support Engineer (Packaging Industry)

• Interact with customer and the market company for the technical, quality matter of packaging material:
Customer visits: for the Complaint, trial, Consulting
• Customer specification and standard review and feedback
• Manage the quality documents sent to customer/ market company
• Coordinate with related departments to solve the customer complaint/ claim timely and the efficiency of
actions via the investigating/ verification
• Participate DMS (Daily Management System), WCM audit
• Role for the quality training
• Consult for Quality Manager in the quality solving decision
• Follow the management systems which Company is applied
• Support any other assignment from Quality Manager from time to time.

- Bachelor's degree with technical major
- At least 5 years experience in customer service role in QA function/Technical Support
- Experience in Production or Packaging field is an advantage
- Excellence in Communication both in English & in Vietnamese
- Interpersonal, Problem solving, presentation, negotiation skills.
- Ideal candidate can work under high pressure, have customer service mindset & result oriented

- Attractive salary + bonus
- Premium health care for employee and family
- Company Shuttle Bus

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp