Senior Team Leader - North Central Hub

A- Overall Role Purpose
This position is responsible for the coordination with functional of transportation, delivery to assure operational run smoothly. Therefore, supervise in responsibility area which defined by superior such working station of receiving, encoding, sorting, DIM scanning, loading and return shipment from depots or any additional task assign by superior.

B- Key activities
1. With Internal Customer
• Assure receive the right quantity with the right product
• Sorting/loading to the right depots/destinations
• Assure receive the right number of return
• Compliance to security and safety regulatory
• Support customer service on parcels operational processing

2. Process
• Ensure unloading product from customer’s premise and/or depots with safety and caring while moving to operational work floor.
• Ensure an accuracy number of product receiving
• Feed product in operational floor to the right station as operational procedure saying.
• Ensure staff on each station complete their job correctly
• Supervise staff on operational floor, to make sure clearly understanding on the process
• Ensure machine and equipment is ready to run operational
• Implement a test run an equipment before time of exactly start operational on daily basis
• Ensure sorting product to the right depots/destination
• Ensure completion of loading to shuttle truck within time line
• Corporate and work with safety officer in term of safety issue in the operational floor
• Corporate and work with security officer regarding security issue
• Corporate and work with customer service to support customer’s successful
• Implement the contingency plan if necessary as rule and regulation mentioned
• Must be able to work extended hours as assigned by superior
• Must be flexible to work various shifts, weekends, or irregular shifts

3. People Management
• Preparation the staff’s working shift schedule
• Coaching and training staff whether in class or on the job training.
• Establish the KPI to staff, achievement and to align with central hub’s goal.
• Complete staff evaluation
• Provide development plan for staff as per dimension career path

Skills
- Leadership
- Strong interpersonal skills
- Strong problem solving skills

Expected years of experience
1-3 years experienced for leading level

Educational Qualifications
Degree or Diploma (preferable)

- Health insurance and Social insurance regulated by Vietnam Labor Law
- PeP Expert Training, First Choice Training, BGER Training, Functional Training,...
- Professional, dynamic working environment

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