Senior Psqa Manager ( Product Safety Quality Assurance)

Primary Function:
Assure Target supply chain ethically delivers safe and quality owned brand products to Target’s Omni-channel Guests by proactively planning, managing and executing Target’s compliance and quality assurance activities throughout the entire product life cycle processes.

RESPONSIBILITIES:
• Product Knowledge
o Fast and self-learner; drive oneself to learn different product categories and understand the guest expectation through product standards, specification, approval samples and testing requirement/protocols to oversight field operations
o Identify risky/critical operations and better solutions for enhanced quality, efficiency and productivity
o Assign proper team member with right product knowledge for the right program management
• Technical Knowledge
o Understand main production flow and manufacturing process of related category and able to conduct detail level process mapping
o Understand machine and production equipment main function, capability and capacity; can calculate and determine process capability index; can identify key bottlenecks in production
o Understand process management - able to determine the critical process to quality and its control plan to prevent or mitigate potential risks/issues in product quality and guest experience
o Identify team's technical knowledge gap; facilitate and steer the learning and sharing of technical knowledge to fill in the gap
• Quality Management
o Understand quality management concept & tools to oversight field operations
o Lead team to properly apply quality tools to prioritized factories and categories based on TSS sourcing strategy
o Comprehensively assess factory’s quality management system; review and validate CAPA/PTP and the effectiveness and sustainability
o Lead team to drive continuous improvement in business partner/factory quality management system
• Factory Performance Assessment & Oversight
o Lead team to analyze factory capability, quality and production performance to hold vendor accountable in supply chain performance elevation
o Engage in factory matrix optimization and influence business decision through CFT collaboration based on quality performance
• Decision Making & Critical Thinking
o Steer decision effectiveness and efficiency; take smart risk based on facts, figures and guest insights through critical thinking
o Ensure team members' decision making aligned with Target's best interests
• Problem Solving and Prevention
o Master comprehensive problem solving and prevention tools to resolve and prevent technical and quality problems/issues and drive continual improvement with business partners in both short and long term
• Manage Execution
o Actively engage in upstream involvement (e.g., objective review, quality standard, product specification development) from PSQA perspective
o Identify key quality and capability callout (e.g., manufacturing variability, critical to quality, manufacturability to scale) at the proposed factory location from product development stage
o Utilize FRM operating model to secure Target product quality & business partner performance; lead and ensure team’s execution on FRM
o Adhere to Target global standards, policies, processes & procedures; assess, coach and oversight team’s execution and consistency through Field Leadership activity and developmental conversation
• Manage Team
o Managing for Results/High Performing Team, Coach, motivate and develop direct reports as well as the team
o Able to identify team's competency and skill gaps; facilitate and steer the learning and sharing expertise among each other to fill the gap
o Manage and review performance of the team; assess potential for growth and identify career path and succession plan
o Own personal and team development through continuous learning and proactively seek new assignments that will help build knowledge and improve skills
o Lead the transformation with team and lead though changes
o Determine productivity and overall effectiveness of available resources to ensure adequate staffing, cost efficiency (budget expense) and drive team working efficiency to maximize productivity
o Constantly assess, redeploy and exit misaligned talents
• Manage Project
o Actively participate in global projects and contribute with oneself best knowledge and expertise and collaborate with functional/CFT peers for progress discussion
o Lead, contribute and support to develop and optimize Category Manufacturing Capability benchmarking model, category cost breakdown and quality index
• Vendor / Factory – Supply Chain Management: Support new vendor/factory onboarding process from PSQA perspective to accelerate Target business development, in partner with cross functional teams, ensuring consistent compliance to Target requirement
• Coaching / Consulting: Provide specialized consultation to prioritized vendors / factories to elevate their performance based on Target business needs and CFT’s inputs
• Drive Profitability: Manage timely, organized and equitable workload distribution and scheduling to Implement and ensures
• CFT Collaboration, Communication and Engagement
• Act as Target branding team member being result oriented, self-motivated, dedicated, enthusiastic and energetic
• Committed to Target Values and ethical business conduct; make ethics a mantra for Target and supply chain

Minimum requirements:
• Bachelor degree in engineering and/or technical disciplines equivalent and/or retail compliance, quality management, product or manufacturing industry equivalent
• Minimum 6-9 years’ experience in garment industry
• Minimum 4 years in supervisory/management capacity with similar operational scope and complexity
• Experience with a US based corporation
• In depth knowledge of US regulatory and safety requirements (QA)
• Excellent leadership/interpersonal skills
• Excellent communication skills in English and local language
• Strategic thinking and ability to plan, lead, organize and execute
• Result orientated, self-motivated, dedicated, enthusiastic and energetic
• Committed to continuous learning
• Ability to travel locally and/or internationally
• Ability to perceive and differentiate between colors
• Familiar with Microsoft Windows and Office software applications
Desired requirements:
• Experience in retail purchasing operations
• Experience in leading a cross cultural team
• Certified Quality Manager, Engineer or Quality Auditor preferred
• Lean or 6 Sigma certified preferred
• Experienced in project management preferred

- 13th & 14th month payment
- Medical & Life Insurrance
- Training opportunities for career development

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