Senior IT Business Analyst

REPORTING TO : Assoc. Director, IT Administration

GENERAL SUMMARY OF POSITION
Working closely with the business unit and other internal IT resources, this role is pivotal in ensuring that business systems cater for the changing business requirement. Manage project, appraise change requests and associated documentation for effective development and implementation of these requests. Follow up and effectively resolve any technical, business, software release and implementation issues.

RESPONSIBILITIES & SPECIFIC ACCOUNTABILITIES
• Administration of System Change Requests and Problem reports.
• Provide business analysis of user requirements and associated systems and to prepare all the necessary documentation such as Validation Plan/Protocol, User Requirement, Design, Test plan/cases/scripts/report, User Manual, etc.
• Coordination of software releases, based on global direction and timetable.
• Projects manage or lead or participate in business application implementation.
• Ensure all IT system’s roll out is in compliance with Ansell Software Validation Master Plan.
• Conduct workshops and training.
• Ensure compliances to the site and global Standard Operating Procedure (SOP).
• Be aware and understand Safety, Health and Environmental requirements.
• Ensure prompt remedial action and accurate investigation and reporting of all accidents and incidents.
• Know the company’s GMP, Hygiene rules and other do’s & don’ts.
• Maintain a high standard of housekeeping.
• Conform at all times to published Ansell’s rules and regulations, disciplinary procedures and any general instructions issued by the management from time to time.

Qualification, Knowledge and experience
• B.Sc. Degree in Computer Science / Information system Management / Software Engineering
• Knowledge in SDLC methodologies within a regulated environment with excellent documentation skill.
• Strong IT project management skill. PMP certified would be advantageous.
• Minimum five years experience at a supervisory or managerial level.
• Experience in supporting/using medium or large scale ERP system, with exposure to commercial integrated applications covering areas of Commercial, Distribution, Finance and Business Intelligence.
• Experience in SDLC methodologies within a regulated environment with excellent documentation skill.
• Ability to travel as required.

Personal Skills
• Must be a team player and excellent interpersonal skill. Be able to adapt and work effectively in various work situations. Be amicable, proactive and collaborative in a team environment, but be sufficiently self-motivated to work alone, with minimum supervision, and continue to support the “global” view of Information Technology.
• Requires good verbal and written communications skills, particularly the ability to communicate IT requirements and issues with non-IT audiences

- Company's policy

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