Senior HR Specialist/ Chuyên Viên Nhân Sự Cấp Cao

*** Job Summary – (Role Summary)
Manage programs such as recruitment, compensation, benefits, worker’s compensation, employee relations, employee recognition programs and training for hotel employees. Ensure policy compliance, support the Company’s initiatives, and promote a positive employee culture. Maintain confidentiality to the extent possible in all HR-related matters.

*** Essential Duties and Responsibilities – (Key Activities of the role)
• Familiarizes and enforces the IHG HR framework including systems of:
o Interviewing and Recruitment
o Induction and Orientation
o Training and Development
o Performance Appraisal
o Employee Administration
o Succession
• Familiarizes and enforces local HR policies and procedures
• Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community
• Manages Personnel Section, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices
• Assists the Human Resource Manager, where appropriate, in the development and preparation of the HR strategy in conjunction with Hotel’s Strategic Plan, Marketing Plan and Goals Program
• Ensures clear lines of communication exist to disseminate information affecting employer-employee relations, employee activities and hotel policies and programs
• Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports, etc.
• Maintains effective communications at all levels of management and staffs
• Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies
• Ensures all new employees attend the hotel’s Orientation Program in accordance with IHG guidelines.
• Monitors the administration of the Performance Appraisal Program and acts in an advisory capacity to hotel department heads on the process
• Participates in the IHG Management Development and Succession Planning process by recommending candidates as appropriate
• Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements
• Contributes to the development and implementation of improved methods of work and better utilization of staff in all areas
• Implements and monitors an effective employee relations and welfare program in the hotel
• Participates in developing and implementing programs to ensure employee security and safety
• Deals with all problems relating to individuals in an understanding, caring and confidential manner
• Ensures all staff are aware of company benefits and make these available
• Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate
• Monitors present and future trends, practices, and systems in the personnel field and makes recommendations as appropriate
• Maintains hotel Disciplinary Procedures, conducts disciplinary meetings and completes the necessary documentation as necessary
• Works with Superior in the preparation and management of the Department’s budget

Required Skills
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated the ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand, and the Company.
• Knowledge of Local Labour and Employment Regulations.
• Proficient in the use of Microsoft Office
• Problem-solving, analytical, reasoning, motivating, organizational and training abilities.
• Good writing skills

Qualifications
• Bachelor’s degree or Diploma in Human Resources or Business Administration.

Experience
• 2-3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.

- Competitive Salary
- 13-14 full paid leave days per year
- Training activities from the hotel and from IHG

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