Senior HR Operations Officer

1. Recruitment Operations (On-boarding/ Off-boarding)
• Responsible for name screening process of selected candidates and inform to HRBP Team for final hiring decisions;
• Issuing Offer Letter and ensuring the mandatory documents of new hire are fully submitted and filing
• Responsible for necessary on-boarding process, including pre-arrival process to gather employees input data; sending commencement date announcement to Hiring Managers and relevant departments for proper arrangement; create User ID for new hire and supporting on photo collection for staff access cards
• Liaise with HRBP for reminding the probation period for Labor Contract issuance or termination process.
• Responsible for the exit procedures, including the confirmation on leave balance; exit document collection; final payment calculation and decision of termination.

2. Staff Benefit Administration
• Ensuring all SI/HI/UI reports for new hires & resigns are submitted timely to relevant parties
• Preparing Sick Leave claim reports and submitting to Social Insurance Department for sick leave entitlement (30days by laws);
• Supporting on quarter medical facility update (Government Health Insurance card) for staffs with Health Insurance Department
• Responsible for providing consultancy on employee’s concern about the practice of SI/HI/UI;
• Responsible for contacting and delivering Social Insurance Book for resigned staff once it’s completed;
• In-charge of Health Insurance Program by monthly updating new joiners and resigned staff to the Insure and delivering health insurance cards to employees;
• Be compass of staff and Marsh on coordinating insurance claim forms;
• Responsible for monitoring Leave/OT Management via vendor’s e-Portal
• Assisting HR Operations Manager in annual Health Check-up program for staff

3. Staffing issues and filing system managements
• Responsible for providing necessary template and information of dependent declaration form for PIT registration and ensure all mandatory documents are fully submitted and filled as per HR Record;
• Registering new personal income tax code and PIT dependent declaration for staff
• Checking and issuing employment certification / pay slip in hard copies as required;
• Managing general office queries, dealing with day to day matters that arise
• Assisting with the ordering, purchase and maintenance of office supplies. Liaising with facilities teams and ensuring that facilities requirements are provided timely;
• Working as HR Contact Center to timely respond to staff’s questions/ queries and escalating to relevant HR Sub Functions for supports.
• Assisting HR Operations Manager on other tasks and fully participating in various HR projects as assigned

4. Staff data and reporting management
• Processing new starters, ensuring that all relevant information is inputted into HR Master File in a timely manner, once signed Contracts of Employment / Offer Letter has been returned;
• Providing common information as approved templates to BSUs such as IT / Finance / Retail / Middle Office / ISTOA / C&D monthly;
• Monitoring and reminding HRBPs on Labor contracts expiration and issue the new one as per SLA
• Being a point contact to collect all renewal contracts from staff and ensuring all of contracts are signed by staffs and be returned to HR on time and fully.

PRIMARY REPORTING MANAGER: HR Operations Manager

• BSc/ BA or above in business administration, social studies or relevant fields;
• At least 03 years of working experience, preferred the same roles in HR Operations
• Ability to work under high pressure and self-motivation and self-learning attitude
• Good time management, planning and organisation skills
• Good interpersonal skills and clear communication (both in written and oral)
• Ability to work effectively in a team and independently;
• Ability to work in a fast-paced, team-oriented environment;
• Meticulous, problem solving, customer services mind-set
• Accountable, trustworthy and careful
• Ability to hold a general English communication
• Have experience in banking industry is preferable.
• Proficient in MS Office, esp. MS Excel, Words, PowerPoint

- Professional and active working environment

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp