Senior Executive - IT System/telecom/network

This role requires a motivated, proactive and flexible individual to join an IT team that is accountable for the management, operation and monitor of the IT Infrastructure & IT Services for the company. Individual is not only technically proficient in various IT platforms, but possesses excellent in IT design, improving IT System that help business process, communication, interpersonal and documentation skills as well.

I. JOB FUNCTIONS/RESPONSIBILITIES

- Contribute to develop business continuity plan ensuring BAU (Business as Usual) to reduce Recovery Point Objective (RPO), Recovery Time Objective (RTO) and minimize downtime.
- Contribute to build backup/restore disaster recovery plan for IT System beside business continuity plan.
- Contribute to the security design for projects, company and enhancements.
- Perform Day-to-day supervision, operation, maintenance and monitoring of IT Infrastructure include security, network, server, storage infrastructure and related IT activities.
- Administer IT systems like e-mail server(s), domain controllers, antivirus, file servers, backup system…
- Implementing configuration changes arising from business/project requests.
- Troubleshooting and resolve systems-related incidents and problems.
- Evaluate new requirements for IT Systems and propose improvements to current IT Systems.
- Continuously seek IT solutions to improve quality and efficiency of IT System.
- Contribute to improve IT System that help business process.
- Contribute to design and implement new Security Solutions for IT system, beside improving and enhancing the current Information Security System.
- Contribute to develop and establish company security polices for effective information protection.

II. GENERIC ACCOUNTABILITY

- Supervise and lead the 1st level IT support for end-user to meet business requirements & improving end-user experience.
- Ensure the 2nd level IT support by analyzing, troubleshooting and resolving issues related to IT infrastructure that includes server, storage, network, security and other IT Systems
- Proactively engage and perform the assigned tasks.

III. MAJOR CHALLENGES

- Manage data sensitivity and confidentiality.
- Sound technical knowledge and ability to solve problems.
- Good analytical and troubleshooting skills.
- Good organizational skills and the ability to multi-task.
- Be able to work to timescales and deadlines as required.
- Ability to work effectively as part of a multi-disciplined technical team and take responsibility and manage tasks to completion.
- Ability to work on own initiative and take a proactive approach.
- Adopt a pragmatic, hands-on, people facing, fit for purpose approach.

QUALIFICATION & EXPERIENCE

- Bachelor’s degree in computer science, majoring Networking, Security
- At least 5 years of experience in IT field
- Good knowledge of IT system in upstream Oil & Gas Company would be an advantage.
- Experience in design & implement IT components in Datacenter as: infrastructure (cabling, cooling, UPS…), network (switch, router), security (firewall, IDS/IPS, SIEM), server, storage.
- Experience in configuring, troubleshooting and maintaining hardware including server, network, security and datacenter infrastructure.
- Experience in configuration, administration and supporting of MS Servers, MS exchange, Active Directory & virtual environment (VMware)
- Good communication skills in English language

COMPETENCIES
- Ability to work under high pressure with minimal supervision.
- Ability to work with details and identify key issues in complex situations.
- Multi-functional, and able to cope with diverse job demands.
- Working & interfacing within a multi-cultural company.

- In accordance to company policy
- PVI Care, annual health check
- 13th month salary, monthly transportation, sport activities

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