Senior Doctor’S Assistant (English Interpreter)- Female

1. Assists with training other Doctor’s Assistants;
2. Escort patients to doctor’s rooms & ready patient for treatment;
3. Assist doctor during medical examinations;
4. Organizing & scheduling appointments;
5. Updating & filling out patient’s medical file;
6. Give instructions to patients as instructed by doctor;
7. Ensure all related reports, information is available in patient’s medical records;
8. Keep doctor’s room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required & in accordance with the Clinic’s requirements;
9. Process messages from patients & front desk staff to doctors;
10. Conduct follow-up phone calls with new patients & when patients do not follow through with the prescribed treatment plan.
11. Ability to maintain effective & organized systems to ensure timely patient flow;
12. Ad-hoc tasks given by immediate supervisor.

1. Degree in the relevant field is preferred;
2. Minimum 1 to 2 years of relevant working experience in a similar position;
3. Knowledge of medical terminology;
4. Ability to interact professionally with healthcare practitioners & patients;
5. Must be detailed oriented & complete work tasks.
6. Excellent customer service with ability to effectively communication information & interpersonal skills;
7. Good problem solving skills & the ability to handle conflicts & maintain composure even in difficult situations;
8. Ability to work well under pressure & willing to work in shifts & overtime;
9. Must be a team player with positive attitude, showing empathy, proactive, flexible, energetic & adaptive to change;
10. Able to handle patient’s confidential information in a professional manner;
11. Strong organizational & planning skills;
12. Proficient in MS Office and patient management software;
13. Excellent command of Vietnamese & English, written & spoken, with an additional 3rd language spoken will be an added advantage.

The Candidate:
• Cheerful disposition, dependable, meticulous, flexible on job scope, punctual in attendance & reporting;
• You will operate with the highest levels of integrity and as the face of American Chiropractic Clinic; you will be a passionate member of our dynamic team.

- Company policy
- Training up-skils
- Professional working environment

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