Senior Customer Service Coordinator
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 266 lượt xem
Ngày cập nhật: 26/02/2020
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Dịch vụ khách hàng, Xuất nhập khẩu, Vận tải/Kho vận
Mô tả công việc
• Customer service jobs: in charge all customer service job for specific account such as provide report as customer and dept head request, handling customer's feedback, problem solving, update system to create invoice and job cost, …
• Customer and vendor contract management by prepare the contract terms and conditions, work closely with legal team to give feedback on contract terms includes new contract and extension contract.
• SOP / KPI management: understand SOP/KPI items to supervise warehouse staff to follow up to control performance of warehouse operation.
• Monthly meeting with customer: report operation issue, receive customer feedback to improve service.
• Sales admin to support sales admin job
• Report to Department Head directly
• Customer and vendor contract management by prepare the contract terms and conditions, work closely with legal team to give feedback on contract terms includes new contract and extension contract.
• SOP / KPI management: understand SOP/KPI items to supervise warehouse staff to follow up to control performance of warehouse operation.
• Monthly meeting with customer: report operation issue, receive customer feedback to improve service.
• Sales admin to support sales admin job
• Report to Department Head directly
Yêu cầu ứng viên
1. Graduated from College, University with major in economic, logistics, supply chain.
2. At least 02 years’ experience same position Sales admin, Customer Service at a 3PL company of contract logistics, warehousing service provider.
3. Good at using MS Word, MS Excel, MS Power Point
4. Good in reading, writing in English to read and prepare SOPs, KPIs and reports
5. Have customer service skills, problem solving skills
Benefit:
1. Professional, dynamic working environment
2. Attractive benefit package
3. 13th month salary
4. Yearly bonus is up to business result.
5. 24/7 health care insurance
Please submit your CV with recent photo, stating working experience and expected salary by click apply before Mar 05th 2020.
It can be closed earlier than the deadline if the qualified candidate found
Only short-listed candidates will be interviewed.
For more information regarding us, visit our web site at www.oocllogistics.com
2. At least 02 years’ experience same position Sales admin, Customer Service at a 3PL company of contract logistics, warehousing service provider.
3. Good at using MS Word, MS Excel, MS Power Point
4. Good in reading, writing in English to read and prepare SOPs, KPIs and reports
5. Have customer service skills, problem solving skills
Benefit:
1. Professional, dynamic working environment
2. Attractive benefit package
3. 13th month salary
4. Yearly bonus is up to business result.
5. 24/7 health care insurance
Please submit your CV with recent photo, stating working experience and expected salary by click apply before Mar 05th 2020.
It can be closed earlier than the deadline if the qualified candidate found
Only short-listed candidates will be interviewed.
For more information regarding us, visit our web site at www.oocllogistics.com
Quyền lợi được hưởng
- Insurance
- Professional working environment
- Attractive salary
- Professional working environment
- Attractive salary
Cách thức ứng tuyển
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Giới thiệu về công ty

OOCL LOGISTICS (VIETNAM) CO., LTD.
37 Ton Duc Thang Dist 1 HCMC
Người liên hệ: HR Department
37 Ton Duc Thang Dist 1 HCMC
Người liên hệ: HR Department
As a world-class provider of innovative logistics and supply-chain services and solutions, OOCL Logistics has an extensive network of more than 130 offices in over 30 countries. Providing advanced customer-specific solutions through our value-creating services and IT technology in supply-chain management, OOCL Logistics’ comprehensive service network and platforms will allow ...Chi tiết
As a world-class provider of innovative logistics and supply-chain services and solutions, OOCL Logistics has an extensive network of more than 130 offices in over 30 countries. Providing advanced customer-specific solutions through our value-creating services and IT technology in supply-chain management, OOCL Logistics’ comprehensive service network and platforms will allow you to make All the Right Moves for your business. Our dedicated and experienced professionals always provide you with tailor-made logistics solutions, customized to your particular needs. OOCL Logistics focuses on serving customers with global sourcing and supply-chain-management needs, creating value through innovative end-to-end international logistics programs. We are also a leader in providing sophisticated transportation, warehousing and distribution services in the mainland China, offering professional and efficient 3PL and 4PL solutions. As a global company based in Asia, OOCL Logistics is exceptionally positioned to serve both international and domestic customers in the world's fastest-growing markets. We are now seeking the initiative and energetic person to join our dynamic team for the position of customer service staff in Ho Chi Minh & Hai Phong Office. Ẩn chi tiết
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OOCL LOGISTICS (VIETNAM) CO., LTD.
Địa chỉ: 37 Ton Duc Thang Dist 1 HCMC
Quy mô: 25-99 nhân viên