Schools Link Officer (For Primary Schools)

Schools Link English Programme is an English language education project by Language Link Vietnam, designed for primary and secondary schools, to enhance the quality of teaching and learning English at public schools in Hanoi.
The program was formed and put into operation in 2008 and has since achieved remarkable success and received increasing student enrolment, positive feedback, from our partner schools, parents and students.

* BASIC FUNCTIONS; RESPONSIBILITIES
1. Being in charge of:
- schools visits for teachers before the academic year starts
- monthly evaluations of students, teachers, and teaching assistants
- managing and updating student data
- midterm, final reports and certificates
- all schools' surveys
- handling daily issues from schools, teaching assistants, foreign teachers and parents
2. Being involved in:
- parents meetings, placement tests, and presentations at offsite schools and their arrangement
- extra courses for weak students or special courses for outstanding students (English Olympics preparation course, etc.)
- monthly meeting with schools
- quality management activities for training programs at offsite schools and offering support company's events such as English Olympic and others (if any)
3. Providing other support as and when needed
4. Other related duties assigned by supervisor or management board

* EXPECTED OUTPUT OF THE POSITION
1. Understand culture and regulations of partner schools
2. Understand products, procedures, test system and apply during the probation period
3. Be able to foresee the issues with solutions
4. Follow up the issues and provide solutions
5. Apply technology in doing daily tasks for better results
6. Complete assigned tasks with the best results and meet the deadline
7. Provide frequent program or system feedback
8. Support team and schools if required
9. Work creatively and proactively

* REQUIRED:
• At least 2 years working in the Educational field, especially experience as a Customer Service Teamleader.
• Good at listening, relationship building and teamwork skills.
• Confidence, multitasking, and adaptability
• Target-driven, patience, speed, and reliability
• Excellent organizational and time-management skills
• Excellent communication skills in English and Vietnamese
• Excellent problem-solving and presentation skills
• The ability to work well under pressure and a tight deadline
• Good at Microsoft office skills (Word, Excel, Powerpoint and Google Drive)

* OTHER BENEFITS & OBLIGATIONS:
• Holiday: Public holidays sixteen (16) days for annual leave;
• Three paid sick leave days per year;
• The accident insurance premium will be covered by the company;
• Social, Health and Unemployment Insurances will be contributed according to the Labor Law;
• Free English training for children subject to availability of seats..
• Performance-based bonus as per the company’s policy
• Personal Income Tax (if any) will be the Employee’s responsibility;
• Opportunities for career development at LLV.

- Performance-based bonus as per the company’s policy
- Social, Health and Unemployment Insurances will be contributed according to the Labor Law
- Opportunities for career development at LLV

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