Sales Specialist (Warehouse, Freight Forwarding)

1. JOB PURPOSE

Summarize in one statement why the job exists; and how it contributes to the overall mission/ objective of the organization

• To cooperate with all team members to achieve all objectives and goals that are given to team
• To work closely with other Functions in Organization and build up a consistent organizational network.
• Assist BDM to make the report about the business
• To assist whole team in admin activities
• To support marketing plan execution for CL function
• To train new team members about sales systems (if any)

2. KEY ACCOUNTABILITIES
List the responsibilities (Key Result Areas and the major activities) that must be achieved in order that the job purpose is fulfilled. For each KRA, document the performance measure(s) (i.e., outcomes) which indicate successful accomplishment of that KRA.

KEY RESULT AREAS (KRA)

BD assistant activities
• Take care adhoc/small customers
• Cooperate with whole team members to carry out CL sales activities and marketing campaigns
• Be a bridge between BD team and other functional department to make the business goes smoothly
• Adapt procedures to meet the goal of the sales team.
• On behalf of CL sales team to negotiate internally or coordinate functionally
• Contribute to the development of sales, marketing, advertising, pricing with full responsibility.
• Coordinate and assists in other tasks as needed and works with other departments to resolve issues either directly or indirectly relating to Trucking Vendors / Agents / Shipping Line … to ensure for satisfied service to Company’s customers
• Regularly reviews and report the business result weekly/ monthly/ quarterly/ annually or urgently if necessary
• Repair and review agreements for Customers
• Give good support to another team members to win the best result for team
• Improve the professional, helpful, proactive and responsibility working manner
• Make Sales admin/ support to whole team
• Coordinate marketing campaign activities: manage all give – away gifts and make marketing campaign report in time
• Train new team members CJ sales systems if any
• Others task as works required.

Achieve the long term sales objectives and KPIs
• Perform KPIs to achieve goal achievement
• Implement marketing campaigns and sales promotions as the marketing plan designed
• Keep professional image and professional sales actions to expand CJ brand name in the market
• Result oriented

Build-up good relationship with existing & potential Customers internally and externally
• Sales calls made to targeted customers as required.
• Catch up the trend of customers’ requirements to have efficient methods for approaching.
• Follow up the standard of customer’s service guideline for Sale Functions.
• Implement customer service procedures to ensure customers satisfaction
• Give the profitability pricing to attain targets and increase revenues/profitability
• Communications professionals to make sure that all sales works are conducted in a timely and efficient manner.

Maintain consistent & efficient organizational network.
• Liaise with functional departments to develop and implement organizational relations programs or activities that are appropriate for business needs.
• Closely co-operate with functional departments for smoothly operating.

3. MAJOR CHALLENGES
Describe the major challenges faced in carrying out your job, and what is done to overcome them.

• Develop the Company’s image via quality of Service and professionalism
• Ability to attract Customers using Company’s service
• Communicate effectively with another functions to give the support to the team

4. KEY DECISIONS/DIMENSIONS
a. Describe 1 or 2 typical decisions this position has to make, in the course of the job.

• Make decision for sales issues
• Clients’ complains / issues

b. List the data which will reflect the scope and scale of activities concerning the job.

• Sales within nominated market/scope to make sure no benefit conflict happened with other team members
• Reporting professionally to assist the BD Manager to see whole picture of market


5. SKILLS AND KNOWLEDGE

State the minimum acceptable proficiency for this job. Do not state the incumbent (current person in the job)-specific information

RELEVANT EXPERIENCE
• At least 5 years practical working experiences in sales field of Warehouseing & Trucking.
• Strong communication skills (English)
• Computer skills, word processing and spread-sheet programs, master in excel and Power point
• Report and correspondent writing
• Knowledge of logistics/ customs/ warehousing / Cold Chain / trucking … supply chain legislation and application

COMPETENCIES
• Communication skill
• Analysis and problem solving
• Business to business selling and negotiation skills
• Customer focus
• Proactively
• Adapts and learns
• Proficient use of in both verbal and written Vietnamese
• Fluent use of written and spoken English, Korean is an advance
• Teamwork
• Integrity

Benifits:
- Working time: 8:00AM - 17:00PM (Mon to Fri), 8:00AM - 12:00PM (2 Sat/month)
- Salary: negotiable
- Social insurance, 13th month salary
- Allowance: lunch, phone, office car...
- Premium Healthcare 24/7 for family
- Friendly working environment
- Cultural event monthly

- Premium Health Care
- Phone Allowance
- Office car

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